Over 1 billion people across the world have disabilities and are affected by inaccessibility, according to the WHO. We hear the term accessibility a lot in UX design, but it’s often used as a buzzword, bandied about to give the appearance of inclusivity and doesn’t hold up in practice. How do we cha
We employ a wide range of testing methods during the design thinking process, many of which are also used in human-computer interaction (HCI) and user-centered design (UCD) processes. At the heart of these methods is the need to test our solutions so that we can improve them. User feedback is pricel
Affinity diagrams are a great method to use when you want to make sense of a large volume of mixed information and data—facts, ethnographic research, ideas from brainstorms, user opinions, user needs, insights and design issues, just to name a few! Affinity diagrams require you to cluster informatio
Usability testing is a cornerstone of the design thinking process. There are, however, common pitfalls that reduce the value of your test sessions. Here, we’ll go through four common issues you’ll encounter when you test your prototypes, as well as how to avoid each of them. At the end, we’ll also g
The end goal of a design thinking process is to create a solution that is desirable, feasible and viable. This means that your product should satisfy the needs of a user, be feasible to implement and have a financial model as well. During the bulk of your design thinking process, you’ll focus on des
Hospital emergency rooms have been inspired by F1 pit stop crews. Henry Ford's assembly line was inspired by observing systems within slaughterhouses and grain warehouses. Executives, artists, writers and all kinds of other creative professionals have relied on creating analogies as a powerful tool
There are many ways we get stuck into patterns of thinking and doing, making innovation difficult. Not so very long ago, most people assumed that humans would never be able to fly. Today, we fly in air balloons, planes and spaceships. It's easy to keep doing things the way they've always been done,
We all know what it is like when someone calls for new ideas. At first, no one wants to say anything; most people tend to wait to hear what others have to say, and—if they feel that their ideas are not as great—they may bottle up what they're thinking. Worst Possible Idea is a highly effective metho
Once you’ve outlined the POV and defined the challenge space, you need to gather the troops and start to find a solution. In more complex settings or larger organizations, the first step of this process requires you to draft a stakeholder map and outline everyone who’s either involved in or affected
Do you want to know how design thinking is currently taught and applied in some of the world’s most prestigious institutions and successful businesses? Look no further. The following videos, methods and tools will help you familiarize yourself with how design thinking is being used across organizati
Our next article is all about a scary-looking subject in that its title may look ominous. Fear not! It covers a concept that will seem familiarvery quickly. Of course, having a better understanding of it will let you work its antidote into your designs with confidence.Horror Vacui — the fear of not
It’s useful for designers to understand bias both so that they combat their own biases when they work and so that they can tap into the biases of their users to provide better user experiences. But what happens when we can’t acknowledge our own biases? That’s when we need to understand the bias blin
Human history and games are inextricably intertwined. Irrefutable evidence resounds down through the ages that fun and games are not frivolous pursuits per se—instead, they come naturally to us as essential parts of being alive. When you understand the evolution of games, you can begin to make intel
Storytelling plays a huge role in User Experience design and in the Design Thinking process. Storytelling creates a compelling narrative around the people we’re designing for so that we as designers can develop a deep and emotional understanding of their motivations and needs. Stories have the abili
Design management is a complex field; it doesn’t relate to a single design discipline and the exact responsibilities attached to a design manager will depend on the organization they work for, the size of that organization (and the tier in the hierarchy at which the manager operates), the industry t
Updates can take many different forms. The updates on the activities of your favorite contacts in a social media application are very different from the updates that the same company behind the social platform implements in its terms and conditions. The first are updates that you want—or even crave—
Users are impatient creatures: anything that may seem like an inefficient course of action to achieve the goals they have they will regard as suboptimal and take a dim view of. Booking.com and other large companies offering flights or accommodations know the importance of getting this small section
User experience can often be reduced by those outside the discipline to “usability” and to be fair to them – UX did arise from usability but the user experience depends on more than just a product being usable. One key component of UX is desirability – the ability to make a product fun and engaging
If you’re thinking of starting your own design company; here’s a list of common mistakes that people make during the start up phase and more importantly some tips on how to avoid these mistakes. This will save you time and money and quite possibly your sanity too.Failing to Define Your VisionAuthor/
Welcome back to our series on the ROI of UX. If you missed the first part you can find it under the UX Daily tab on our website. Today, we’re going to look at a specific metric and how it might help you in your quest to show value in your work to the top brass:It’s a digital world and as the high st
AI is replacing jobs everywhere, yet design jobs are booming with a projected 45% job growth. With design skills, you can create products and services people love. More love means more impact and greater salary potential.
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