The prospect of winning a new client is something that leaves us all a little excited. Yet, the more clients we bring on, the more we realize that there are great clients and there are clients with whom every interaction sucks our will to live. Signing the former is a great shot in the arm and leave
Social proof (sometimes referred to as informational social influence) is a psychological concept. It refers to the tendency of human beings to follow the actions of others when making decisions and placing weight on those actions to assume “the correct decision”. It’s a concept that can be used in
Content fried is the point we reach when we subject ourselves to too much data. It commonly affects content curators but it can affect any of us. The “always on” Internet may be a blessing much of the time but it can also be a curse. The term “content fried” was defined Beth Kanter, who is a traine
In any type of research that involves human participants, it’s important to consider the ethics of the research project. That is also the case when you do user research. You are responsible for your participants’ wellbeing, for representing them honestly, and for keeping their personal information s
What type of designer are you? Do you have a set of principles, checklists, or methods that guide your designs? Or do you prefer to start from scratch and analyze afterwards with a checklist? If you feel more comfortable looking forward, looking backwards– or if you’re a perfectionist who likes to d
Abraham Maslow has provided one of the most prominent accounts of human motivation with the 'Hierarchy of Needs', representing his most well-known contribution to psychology. Maslow researched both 'exemplary people' from the past, such as Albert Einstein and Eleanor Roosevelt, and elite college stu
Eighty percent of what we do is pretty much pointless. Twenty percent of our efforts yield 80% of the results. The Pareto Principle is the idea that 80% of our output comes from 20% of our efforts. It’s a measure of where we can devote our efforts so as to increase our productivity and performance.
The idea of the minimum viable product (MVP) has been around for some time. The term itself was coined by Frank Robinson but was made popular by two influential names in product design – Steve Blank, a serial-entrepreneur and academic, and Eric Ries, the pioneer of the Lean Startup movement.What is
Life’s busy isn’t it? Many of us spend so much time racing on to the next challenge that we fail to reflect properly on the things that we’ve learned reaching the last objective. One of the best ways to address is this is to develop a personal development log.What is a Personal Development Log?Autho
Now, we’re going to look at a subject that comes directly from mathematics and that we can also find all around us – the golden ratio. Don’t worry; we’re not going back into the classroom for long. We will examine what this concept is and exactly how much it is a fundamental part of making designs p
Your cover letter helps sell you as a good fit for the company and serves to introduce your resume and portfolio. The cover letter plays a major role because this is your first chance to help the recruiter know that you’re the perfect fit for the company and job role. You need your UX design portfol
With the move away from websites to applications on mobile devices; there’s a need for many apps to create, maintain and manage user profiles so that users can effectively interact with the app and so that the app’s creators can collect and analyse data useful to their businesses. There is no “one s
With the dawn of personal computing skeuomorphic design became important to introduce users, unfamiliar with technology, to new concepts. Skeuomorphism takes a simple approach – it creates lifelike affordances in user interfaces (UI) that the user can relate to from their real lives. Thus when you d
Augmented reality has come a long way from a science-fiction concept to a science-based reality. Until recently the costs of augmented reality were so substantial that designers could only dream of working on design projects that involved it – today things have changed and augmented reality is even
Customer experience is the key to running a successful business just as user experience is key to developing a successful product. Customer experience encompasses a larger range of interaction than user experience in that it not only takes into account UX but also the needs of those paying for the p
This is a question that, in slightly different forms, gets asked a lot by those considering a UX design career. The question is a simple one but the answer..? Well, that’s a bit more complicated. A lot depends on you and your approach to life and your career. So let’s take a look at the benefits of
Material Design (originally referred to as and codenamed “Quantum Paper”) was developed by Google and is a design language used for Android devices. The idea, according to Matias Duarte Vice President of Design for Google, is to provide a design language which mimics the feel of pen and paper. Mater
Have you ever felt overwhelmed with information while you were searching for something specific? Have you ever been lost in the haystack, looking for that one tiny needle? If your users are anything like you, they will sometimes feel overwhelmed or lost, too, unless you minimize their efforts by pro
Today, we’re going to take a look at three contexts of the concept of use: useful, usable and used. The first two terms, useful and usable, are bandied around a lot in terms of user experience and design while the third term, used, barely gets a mention. Yet, as we’ll come to see it may be the most
Empathy is the ability to understand and identify with another person’s context, emotions, goals and motivations. In order to design great experiences, successful design firms actively search for empathic insights into their target group. In a design context, empathy serves a distinct purpose: to in
