A common perception about UX designers is that we are artists who can create beautiful interfaces from a blank canvas. While the aesthetics of products are important, visual design is only one aspect of the design process – in which team members with different skillsets and expertise collaborate
Ever walked out of a presentation thinking, “That could’ve gone so much better, maybe I’m just not a presenter”? You’re not alone. And you’re not the problem. You simply haven’t been shown an easy, clear, repeatable way to prepare, deliver and follow up.Presenting is not an innate talent; it’s a ski
The map is one of the earliest and most important human inventions. It helps us to navigate our complex world. Maps simplify complex spaces, create shared understanding, reveal hidden insights and help us coordinate action. Around 25,000 B.C. a person carved the earliest known map into a mammoth tus
Virtual Reality (VR) has come a long way since its humble beginnings—with stereoscopic images back in the 1800s—“astronomically” far, in fact! Twenty-first century VR catapults users into immersive and interactive 3D environments, ones that let them experience something far beyond what they find in
Have you ever wondered how to transition into UX and product design from a different career background without feeling insecure? Let's uncover strategies to confidently bridge the gap and showcase your skills to prospective employers with confidence and clarity.In this video, Morgane Peng, Desi
This clip examines two principles that work hand in hand to make web content readable: the inverted pyramid approach to information order and the use of visual structure to help users scan efficiently. William Hudson, UX Strategist and Founder of Syntagm Ltd, describes the theoretical basis and prac
In this video, William Hudson, UX Strategist and Founder of Syntagm Ltd, introduces card sorting: what it is, where it comes from, and the broad range of problems it can help solve.Card sorting is a research technique in which participants organize a set of items into groups that make sense to them,
Accessibility is often treated as a finishing touch, but for navigation, it belongs at the foundation. Menus are how users reach everything else on a site, so a menu that works only with a mouse quietly shuts out anyone who depends on a keyboard, a screen reader, or another form of assistive technol
William Hudson, UX Strategist and Founder of Syntagm Ltd, introduces the scent of information as a model for understanding how users navigate toward their goals, and sets out the principles for writing navigation links that strengthen that scent.Information Foraging and the Scent of InformationThe s
User interface (UI) design can make or break any digital product. A user often won’t even notice when they interact with a great UI. They feel the visual appeal and simply trust it. On the contrary, a bad UI design can prevent the user from interacting with a product intuitively or at all and lead t
Imagine a new mobile app or an e-commerce site gets launched; it looks great, sure, and it should be a hit because it at least looks like it’s got what it takes, but—drumroll—it tanks in the marketplace, all because people find it hard to complete even the simplest tasks. That’s rough, but—behind th
Pick any product and you’ll find that product management is vital to how successful it is—and product managers are who make sure that a product’s life cycle runs smoothly, and it means they know how to align strategy, vision, and user needs. Product managers split into multiple roles that have got u
In today’s vibrant digital design landscape, creating meaningful connections with users goes beyond offering innovative products or services. It leads us into the world of user experience design (or UX design). This critical factor shapes our interaction with the users and plays a big role in making
When you want to be more creative, you’ll want to learn the techniques for creative thinking and understand the various forms of creativity and creative processes. This video will give you an overview of some of the different forms of creativity. For example, you’ll learn that there are two types of
As digital designers, we know the bulk of our day is spent looking at screens. Give your eyes some rest, and tune into podcasts instead. They are a great way to stay updated, gain insights, be inspired or experience “A-ha” moments. The best part about podcasts is that unlike reading or watching vide
Imagine you’re a business owner who wants to know what’s working and what’s not on your website—and, oh yes, where you need improvements. Sure, there are a bunch of research methods you can try—like user interviews, usability tests, and A/B testing, but read on and see how a user experience (UX) sur
How can you move up in a company? Learn the fundamentals of business such as statistics, finance, accounting, marketing, supply chain and administration. How do you do that? One way to do this is to get a Master of Business Administration (MBA) degree. But Don says you can also learn them without go
You’ve heard it before “It’s not what you said—it’s how you said it.” Your voice can change how people feel—even if your message doesn’t. If you vary your tone and pacing, you can make your ideas sound more trustworthy, exciting, or urgent. Harness this neuroscience-backed communication power and yo
Your message is ready, your delivery honed. Now, how do you put that brilliance on slides? Discover how to structure your slide deck strategically so that it supports your message, whether you present live or share it for independent review.Whether you're pitching to stakeholders, leading a team mee
Feedback: the word alone can inspire apprehension. Yet, it’s the lifeblood of great design. Whether it’s subtle critique or blunt rejection, how you respond to feedback matters more than you think. You can defend your design—or you can use that moment to learn, improve, and show you're the kind of p
