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Why Do Startup Companies Fail? - Article hero image
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Why Do Startup Companies Fail?

If you’re thinking about launching a startup company for your products or services this year; it might be a good idea to take a step back and consider why so many businesses fail in the first 3 years of their lives (it’s estimated that 90% of businesses don’t make it to the end of their first year o

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8 Tips for Better Online Advertising UX - Article hero image
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8 Tips for Better Online Advertising UX

Advertising is a commercial necessity for any number of application providers and website owners. Yet, the User Experience of such advertising is often terrible. Done badly, online advertising can drive your users away in droves. We can’t offer the formula for the perfect advert (because then we wou

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3 Critical Concepts for Championing UX in Your Organization - Article hero image
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3 Critical Concepts for Championing UX in Your Organization

The new UX function has to do more than just deliver UX research and design work; it also has to convince the rest of the business that it brings value to the current product development process. Given that UX is such a broad sphere, it can take a long time to educate every person around you on all

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Give Your Users Some Love for Better UX - Article hero image
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Give Your Users Some Love for Better UX

A lot of UX work is focused on letting users know when something has gone wrong. There’s a strong, and in our view - positive, movement for better error messages, better help text, etc. But there’s also a requirement for the opposite; a hearty back on the back when a user gets something right.Showin

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The Persuasion Triad — Aristotle Still Teaches - Article hero image
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The Persuasion Triad — Aristotle Still Teaches

The Greek philosopher Aristotle (384-322 b.c.e.) classified properties of items and concepts in the known universe. One of his most fundamental discoveries was the composition of persuasive speaking. Although Aristotle identified the “three appeals” that make it up 23 centuries ago, when the known u

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Improving the User Experience for the Elderly - Article hero image
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Improving the User Experience for the Elderly

In much of the world, particularly the developed world, there’s a growing ageing population. The days of a family consisting of 2.4 children are over. As people have more resources, they tend to have fewer children. Then there’s the fact that medical care is constantly improving too. Bloomberg estim

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User Experience is a Journey, But Not A to B - Article hero image
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User Experience is a Journey, But Not A to B

So much emphasis is placed on the basic principles of 'good' design, like visibility, findability, good conceptual models, clear affordances, and learnability that we sometimes forget about the pleasure users might get out of using our products. Sure, a minimalist user interface can help users zone

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Modular Design for Rapid Advances - Article hero image
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Modular Design for Rapid Advances

Take a look at a product in your room; a computer, a watch, a mobile phone, speakers, anything. Now think to yourself 'how does it work?'. Unless you have investigated the inner workings of this thing previously, it is difficult to answer the question simply by looking at it from the outside. One ap

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Tips for Recycling UX Design Elements - Article hero image
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Tips for Recycling UX Design Elements

Reinventing the wheel sucks. Yet, all too often that’s exactly what UX designers do. They move from project to project and start from scratch each time. Yet, it doesn’t have to be like that.Software developers don’t do it. They build blocks of code for functionality, components, which allow them to

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Elaboration Likelihood Model Theory: How to Use ELM - Article hero image
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Elaboration Likelihood Model Theory: How to Use ELM

Persuasion occurs internally. You can persuade someone who trusts you by appealing with a convincing argument, backed up with solid facts, accessing emotions. However, nobody can hope to persuade anybody with 100% guaranteed success: you can only design for persuasion. Ultimately, that audience memb

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First Time Use Experience (FTUE): Start as you mean to go on - Article hero image
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First Time Use Experience (FTUE): Start as you mean to go on

First Time User Experience, or FTUE for short, is a particular area of research and consideration. Every person that uses a product will have had to start somewhere. Even if they have experience using a similar product, each product will present new challenges, styles, layouts, methods of interactio

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Web User Behaviour Directed by Information Scent - Article hero image
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Web User Behaviour Directed by Information Scent

Human action represents intention. Even mistakes indicate an underlying aim or goal; just that we have happened to choose the wrong action, or, for some reason, failed to execute the appropriate action correctly. These actions are guided by information from our environment. We identify and pursue sp

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UX, It’s Just Common Sense Right? - Article hero image
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UX, It’s Just Common Sense Right?

Common sense is a funny thing. It’s something that we all seem to believe comes easily; even when the evidence of our own eyes tells us this is anything but true. In a world where hot drinks come with a warning; “Caution: This drink may be hot!” and where a clothes iron explains; “Do not iron clothe

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The Death of Disruptive Innovation in Design? - Article hero image
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The Death of Disruptive Innovation in Design?

If there’s one word that seems to have fallen out of favour recently it’s “disrupt”. This is so true that the word “disrupt” has become one of the words in Time magazine’s somewhat disastrous 20 words to ban poll of 2014.What is Disruptive Innovation?Author/Copyright holder: Innovation. Copyright te

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3 Less Obvious Places to Find Your Next UX Career Opportunity - Article hero image
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3 Less Obvious Places to Find Your Next UX Career Opportunity

It’s almost the New Year and many people will be looking for their next career opportunity after a time of reflection over the holiday period. We’ve put together a list of places that you might want to go looking in:Your Current OrganizationToo many people start their career hunt by heading to the j

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An Extension of What You Should Already Know – UX for Mobile Applications - Article hero image
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An Extension of What You Should Already Know – UX for Mobile Applications

Mobile apps are subject to the normal rules of user experience design; a product of any kind requires user research, iterative design and user testing prior to release. However, there are specific rules which apply to mobile apps in general that are unique to the mobile app user experience. Knowing

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Usefulness: The Usability Foundations - Article hero image
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Usefulness: The Usability Foundations

It would be wrong and misleading to say that usability is a single, measurable construct; instead, usability encompasses a whole host of individual considerations and dimensions. One of the dimensions is 'Usefulness'. In the Handbook of Usability Testing: How to Plan, Design, and Conduct Effective T

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The Dark Side of UX - Article hero image
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The Dark Side of UX

Many of the things that drive users mad are there on purpose. Designers are often trying to get users to do things they wouldn't ordinarily choose to do if they had the choice. So to encourage users to do the things that benefit the company, business, web developers, or the owners, designers back th

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Information Dashboards A Quick Peek at Why They Matter - Article hero image
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Information Dashboards A Quick Peek at Why They Matter

It’s the age of big data. The more data a company can collect then the theory goes that the more of a competitive advantage they can extract from that data. So data collection is a thing. Companies go all out today in order to collect more data than ever before. Then there comes a moment when it bec

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Equity Theory – What’s in it for UX designers - Article hero image
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Equity Theory – What’s in it for UX designers

In any relationship consisting of two parties, we can see a distribution of resources between both actors or relational partners. This principle of “give and take” is central to the relationship’s status. Given the fact that as UX designers, we design to build relationships between products/services

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