Author: Michael J. Muller
Publication Overview
Publication period start: 2009
Number of co-authors: 110
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Muller,
Michael J.,
Geyer,
Werner,
Brownholtz,
Beth,
Wilcox,
Eric,
Millen,
David R.
(2004):
One-hundred days in an activity-centric collaboration environment based on shared objects.
In:
Dykstra-Erickson,
Elizabeth,
Tscheligi,
Manfred
(eds.)
Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems
April 24-29,
2004,
Vienna, Austria.
pp. 375-382.
https://doi.acm.org/10.1145/985692.985740
Vogel,
Jurgen,
Geyer,
Werner,
Cheng,
Li-Te,
Muller,
Michael J.
(2004):
Consistency Control for Synchronous and Asynchronous Collaboration Based on Shared Objects.
In
Computer Supported Cooperative Work,
13
(5)
pp. 573-602.
https://springerlink.metapress.com/openurl.asp?genre=article&id=doi:10.1007/s10606-004-5064-6
Muller,
Michael J.
(2004):
Multiple paradigms in affective computing.
In
Interacting with Computers,
16
(4)
pp. 759-768.
https://dx.doi.org/10.1016/j.intcom.2004.06.005
Muller,
Michael J.,
Raven,
Mary Elizabeth,
Kogan,
Sandra,
Millen,
David R.,
Carey,
Kenneth
(2003):
Introducing chat into business organizations: toward an instant messaging maturity model.
In:
Tremaine,
Marilyn M.,
Simone,
Carla
(eds.)
Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003
November 9-12,
2003,
Sanibel Island, Florida, USA.
pp. 50-57.
https://doi.acm.org/10.1145/958160.958168
Geyer,
Werner,
Vogel,
Jurgen,
Cheng,
Li-Te,
Muller,
Michael J.
(2003):
Supporting activity-centric collaboration through peer-to-peer shared objects.
In:
Tremaine,
Marilyn M.,
Simone,
Carla
(eds.)
Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003
November 9-12,
2003,
Sanibel Island, Florida, USA.
pp. 115-124.
https://doi.acm.org/10.1145/958160.958179
Muller,
Michael J.,
Carey,
Kenneth
(2002):
Design as a minority discipline in a software company: toward requirements for a community.
In:
Terveen,
Loren
(eds.)
Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference
April 20-25,
2002,
Minneapolis, Minnesota.
pp. 383-390.
Millen,
David R.,
Fontaine,
Michael A.,
Muller,
Michael J.
(2002):
Understanding the benefit and costs of communities of practice.
In
Communications of the ACM,
45
(4)
pp. 69-73.
https://dl.acm.org/doi/10.1145/505248.505276
Muller,
Michael J.
(2001):
Layered Participatory Analysis: New Developments in the CARD Technique.
In:
Beaudouin-Lafon,
Michel,
Jacob,
Robert J. K.
(eds.)
Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference
March 31 - April 5,
2001,
Seattle, Washington, USA.
pp. 90-97.
https://www.acm.org/pubs/articles/proceedings/chi/365024/p90-muller/p90-muller.pdf
Muller,
Michael J.,
Christiansen,
Ellen,
Nardi,
Bonnie A.,
Dray,
Susan M.
(2001):
Spiritual life and information technology.
In
Communications of the ACM,
44
(3)
pp. 82-83.
https://dl.acm.org/doi/10.1145/365181.365211
Kahler,
Helge,
Kensing,
Finn,
Muller,
Michael J.
(2000):
Methods tools: constructive interaction and collaborative work: introducing a method for t.
In
Interactions,
7
(3)
pp. 27-34.
https://www.acm.org/pubs/articles/journals/interactions/2000-7-3/p27-kahler/p27-kahler.pdf
Cohen,
Andrew L.,
Cash,
Debra,
Muller,
Michael J.
(2000):
Designing to Support Adversarial Collaboration.
In:
Kellogg,
Wendy A.,
Whittaker,
Steve
(eds.)
Proceedings of the 2000 ACM conference on Computer supported cooperative work
,
2000,
Philadelphia, Pennsylvania, United States.
pp. 31-39.
https://www.acm.org/pubs/articles/proceedings/cscw/358916/p31-cohen/p31-cohen.pdf
Muller,
Michael J.
(1999):
Invisible Work of Telephone Operators: An Ethnocritical Analysis.
In
Computer Supported Cooperative Work,
8
(1)
pp. 31-61.
Scholtz,
Jean,
Muller,
Michael J.,
Novick,
David G.,
Olsen,
Jr. Dan R.,
Shneiderman,
Ben,
Wharton,
Cathleen
(1999):
A Research Agenda for Highly Effective Human-Computer Interaction: Useful, Usable, and Uni.
In
ACM SIGCHI Bulletin,
31
(4)
pp. 13-16.
https://www.acm.org/sigchi/bulletin/1999.4a/scholtz.pdf
Muller,
Michael J.,
Czerwinski,
Mary
(1999):
Organizing Usability Work to Fit the Full Product Range.
In
Communications of the ACM,
42
(5)
pp. 87-90.
https://dl.acm.org/doi/10.1145/301353.301436
Muller,
Michael J.,
Matheson,
Lisa,
Page,
Colleen,
Gallup,
Robert
(1998):
Methods & Tools: Participatory Heuristic Evaluation.
In
Interactions,
5
(5)
pp. 13-18.
https://www.acm.org/pubs/articles/journals/interactions/1998-5-5/p13-muller/p13-muller.pdf
Muller,
Michael J.,
Wharton,
Cathleen
(1998):
Toward an HCI Research and Practice Agenda based on Human Needs and Social Responsibility.
In
ACM SIGCHI Bulletin,
30
(2)
pp. 27-29.
https://www.acm.org/sigchi/bulletin/1998.2/muller.html
Muller,
Michael J.,
Wharton,
Cathleen,
McIver Jr,
William J.,
Laux,
Lila
(1997):
Toward an HCI Research and Practice Agenda Based on Human Needs and Social Responsibility.
In:
Pemberton,
Steven
(eds.)
Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference
March 22-27,
1997,
Atlanta, Georgia.
pp. 155-161.
https://www.acm.org/pubs/articles/proceedings/chi/258549/p155-muller/p155-muller.pdf
Muller,
Michael J.
(1997):
Translation in HCI: Formal Representations for Work Analysis and Collaboration.
In:
Pemberton,
Steven
(eds.)
Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference
March 22-27,
1997,
Atlanta, Georgia.
pp. 544-545.
https://www.acm.org/pubs/articles/proceedings/chi/258549/p544-muller/p544-muller.pdf
Muller,
Michael J.,
Carr,
Rebecca,
Ashworth,
Catherine,
Diekmann,
Barbara,
Wharton,
Cathleen,
Eickstaedt,
Cherie,
Clonts,
Joan
(1995):
Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs.
In:
Katz,
Irvin R.,
Mack,
Robert L.,
Marks,
Linn,
Rosson,
Mary Beth,
Nielsen,
Jakob
(eds.)
Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference
May 7-11,
1995,
Denver, Colorado.
pp. 130-137.
https://www.acm.org/sigchi/chi95/proceedings/papers/mm1_bdy.htm
Muller,
Michael J.
(1995):
Ethnocritical Questions for Working with Translations, Interpretations, and their Stakehol.
In
Communications of the ACM,
38
(9)
pp. 64-65.
Spool,
Jared M.,
Allen,
C. Dennis,
Ballman,
Don,
Begg,
Vivienne,
Miller-Jacobs,
Harold H.,
Muller,
Michael J.,
Nielsen,
Jakob
(1993):
User Involvement in the Design Process: Why, When and How?.
In:
Ashlund,
Stacey,
Mullet,
Kevin,
Henderson,
Austin,
Hollnagel,
Erik,
White,
Ted
(eds.)
Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference
April 24-29,
1993,
Amsterdam, The Netherlands.
pp. 251-254.
https://www.acm.org/pubs/articles/proceedings/chi/169059/p251-allen/p251-allen.pdf
Kuhn,
Sarah,
Muller,
Michael J.
(1993):
Participatory Design - Introduction to the Special Section.
In
Communications of the ACM,
36
(6)
pp. 24-28.
Muller,
Michael J.,
Wildman,
Daniel M.,
White,
Ellen A.
(1993):
Taxonomy of PD Practices: A Brief Practitioner\'s Guide.
In
Communications of the ACM,
36
(6)
pp. 26-28.
Muller,
Michael J.,
Wildman,
Daniel M.,
White,
Ellen A.
(1993):
\'Equal Opportunity; PD Using PICTIVE.
In
Communications of the ACM,
36
(6)
pp. 64-66.
Muller,
Michael J.
(1992):
Retrospective on a Year of Participatory Design using the PICTIVE Technique.
In:
Bauersfeld,
Penny,
Bennett,
John,
Lynch,
Gene
(eds.)
Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference
June 3-7,
1992,
Monterey, California.
pp. 455-462.
https://www.acm.org/pubs/articles/proceedings/chi/142750/p455-muller/p455-muller.pdf
Nielsen,
Jakob,
Bush,
Rita M.,
Dayton,
Tom,
Mond,
Nancy E.,
Muller,
Michael J.,
Root,
Robert W.
(1992):
Teaching Experienced Developers to Design Graphical User Interfaces.
In:
Bauersfeld,
Penny,
Bennett,
John,
Lynch,
Gene
(eds.)
Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference
June 3-7,
1992,
Monterey, California.
pp. 557-564.
https://www.acm.org/pubs/articles/proceedings/chi/142750/p557-nielsen/p557-nielsen.pdf
Miller,
David S.,
Smith,
John G.,
Muller,
Michael J.
(1992):
TelePICTIVE: Computer-Supported Collaborative GUI Design for Designers with Diverse Expert.
In:
Mackinlay,
Jock D.,
Green,
Mark
(eds.)
Proceedings of the 5th annual ACM symposium on User interface software and technology
November 15 - 18,
1992,
Monteray, California, United States.
pp. 151-160.
https://www.acm.org/pubs/articles/proceedings/uist/142621/p151-miller/p151-miller.pdf
Muller,
Michael J.
(1991):
PICTIVE - An Exploration in Participatory Design.
In:
Robertson,
Scott P.,
Olson,
Gary M.,
Olson,
Judith S.
(eds.)
Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference
April 28 - June 5,
1991,
New Orleans, Louisiana.
pp. 225-231.
https://www.acm.org/pubs/articles/proceedings/chi/108844/p225-muller/p225-muller.pdf
Muller,
Michael J.,
Blomberg,
Jeanette L.,
Carter,
Kathleen,
Dykstra,
Elizabeth A.,
Madsen,
Kim Halskov,
Greenbaum,
Joan
(1991):
Participatory Design in Britain and North America: Responses to the.
In:
Robertson,
Scott P.,
Olson,
Gary M.,
Olson,
Judith S.
(eds.)
Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference
April 28 - June 5,
1991,
New Orleans, Louisiana.
pp. 389-392.
https://www.acm.org/pubs/articles/proceedings/chi/108844/p389-muller/p389-muller.pdf
Muller,
Michael J.,
Smith,
John G.,
Shoher,
J. Zachary,
Goldberg,
Harry
(1991):
Privacy, Anonymity and Interpersonal Competition Issues Identified During Participatory De.
In
ACM SIGCHI Bulletin,
23
(1)
pp. 82-87.
Cebulka,
Kathleen D.,
Muller,
Michael J.,
Ruston,
Lillian
(1991):
Technology Transfer of User Centered Architecture in a Large U.S. Corporation.
In
ACM SIGCHI Bulletin,
23
(4)
pp. 34-35.
Brothers,
L.,
Sembugamoorthy,
V.,
Muller,
Michael J.
(1990):
ICICLE: Groupware for Code Inspection.
In:
Halasz,
Frank
(eds.)
Proceedings of the 1990 ACM conference on Computer-supported cooperative work
October 07 - 10,
1990,
Los Angeles, California, United States.
pp. 169-181.
Muller,
Michael J.,
Daniel,
Jane E.
(1990):
Toward a Definition of Voice Documents.
In:
Lochovsky,
Frederick H.,
Allen,
Robert
(eds.)
Proceedings of the Conference on Office Information Systems 1990
April 25-27,
1990,
Cambridge, Massachusetts, USA.
pp. 174-183.
Clitherow,
Peter,
Riecken,
Doug,
Muller,
Michael J.
(1989):
VISAR: A System for Inference and Navigation in Hypertext.
In:
Halasz,
Frank,
Meyrowitz,
Norman
(eds.)
Proceedings of ACM Hypertext 89 Conference
November 5-8,
1989,
Pittsburgh, Pennsylvania.
pp. 293-304.
Muller,
Michael J.
(1988):
Multifunctional Cursor for Direct Manipulation User Interfaces.
In:
Soloway,
Elliot,
Frye,
Douglas,
Sheppard,
Sylvia B.
(eds.)
Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference
June 15-19,
1988,
Washington, DC, USA.
pp. 89-94.
Muller,
Michael J.
(1988):
Decoupling pointer and image functions of cursors in space time and availability.
In:
Graphics Interface 88
June 6-10,
1988,
Edmonton, Alberta, Canada.
pp. 198-202.
Rivadeneira,
A. W.,
Gruen,
Daniel M.,
Muller,
Michael J.,
Millen,
David R.
(2007):
Getting our head in the clouds: toward evaluation studies of tagclouds.
In:
Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems
,
2007,
.
pp. 995-998.
https://doi.acm.org/10.1145/1240624.1240775
Dave,
Kushal,
Wattenberg,
Martin,
Muller,
Michael J.
(2004):
Flash forums and forumReader: navigating a new kind of large-scale online discussion.
In:
Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work
,
2004,
.
pp. 232-241.
https://doi.acm.org/10.1145/1031607.1031644
Sen,
Shilad,
Geyer,
Werner,
Muller,
Michael J.,
Moore,
Marty,
Brownholtz,
Beth,
Wilcox,
Eric,
Millen,
David R.
(2006):
FeedMe: a collaborative alert filtering system.
In:
Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work
,
2006,
.
pp. 89-98.
https://doi.acm.org/10.1145/1180875.1180890
Tang,
John C.,
Liu,
Sophia B.,
Muller,
Michael J.,
Lin,
James,
Drews,
Clemens
(2006):
Unobtrusive but invasive: using screen recording to collect field data on computer-mediate.
In:
Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work
,
2006,
.
pp. 479-482.
https://doi.acm.org/10.1145/1180875.1180948
Geyer,
Werner,
Witt,
Andrew J.,
Wilcox,
Eric,
Muller,
Michael J.,
Kerr,
Bernard,
Brownholtz,
Beth,
Millen,
David R.
(2004):
Chat spaces.
In:
Proceedings of DIS04: Designing Interactive Systems: Processes, Practices, Methods, & Techniques
,
2004,
.
pp. 333-336.
https://doi.acm.org/10.1145/1013115.1013173
Haslwanter,
Jean D. Hallewell,
Muller,
Michael J.,
Dayton,
Tom
(1994):
Participatory Design Methods: A Classification.
In:
Proceedings of OZCHI94, the CHISIG Annual Conference on Human-Computer Interaction
,
1994,
.
pp. 319-320.
Tudor,
Leslie Gayle,
Muller,
Michael J.,
Dayton,
Tom,
Root,
Robert W.
(1993):
A Participatory Design Technique for High-Level Task Analysis, Critique, and Redesign: The.
In:
Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting
,
1993,
.
pp. 295-299.
Hefley,
William E.,
Buie,
Elizabeth,
Lynch,
Gene F.,
Muller,
Michael J.,
Hoecker,
Douglas G.,
Carter,
Jim,
Roth,
J. Thomas
(1994):
Integrating Human Factors with Software Engineering Practices.
In:
Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting
,
1994,
.
pp. 315-319.
Millen,
David R.,
Muller,
Michael J.,
Geyer,
Werner,
Wilcox,
Eric,
Brownholtz,
Beth
(2005):
Patterns of media use in an activity-centric collaborative environment.
In:
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
,
2005,
.
pp. 879-888.
https://doi.acm.org/10.1145/1054972.1055096
Muller,
Michael J.,
Kuchinskaya,
Olga,
Minassian,
Suzanne O.,
Tang,
John C.,
Danis,
Catalina,
Zhao,
Chen,
Harrison,
Beverly L.,
Moran,
Thomas P.
(2005):
Shared landmarks in complex coordination environments.
In:
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
,
2005,
.
pp. 1681-1684.
https://doi.acm.org/10.1145/1056808.1056996
Light,
Ann,
Wild,
Peter J.,
Dearden,
Andy,
Muller,
Michael J.
(2005):
Quality, value(s) and choice: exploring deeper outcomes for HCI products.
In:
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
,
2005,
.
pp. 2124-2125.
https://doi.acm.org/10.1145/1056808.1057119
Thom-Santelli,
Jennifer,
Muller,
Michael J.,
Millen,
David R.
(2008):
Social tagging roles: publishers, evangelists, leaders.
In:
Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems
April 5-10,
2008,
.
pp. 1041-1044.
https://doi.acm.org/10.1145/1357054.1357215
Geyer,
Werner,
Dugan,
Casey,
DiMicco,
Joan,
Millen,
David R.,
Brownholtz,
Beth,
Muller,
Michael J.
(2008):
Use and reuse of shared lists as a social content type.
In:
Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems
April 5-10,
2008,
.
pp. 1545-1554.
https://doi.acm.org/10.1145/1357054.1357296
Shami,
N. Sadat,
Hancock,
Jeffrey T.,
Peter,
Christian,
Muller,
Michael J.,
Mandryk,
Regan
(2008):
Measuring affect in HCI: going beyond the individual.
In:
Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems
April 5-10,
2008,
.
pp. 3901-3904.
https://doi.acm.org/10.1145/1358628.1358952
Muller,
Michael J.
(2007):
Collaborative activity management: organizing documents for collective action.
In:
Proceedings of the 25th annual ACM international conference on Design of communication
,
2007,
El Paso, Texas, USA.
pp. 234.
https://doi.acm.org/10.1145/1297144.1297195
Muller,
Michael J.
(2007):
Comparing tagging vocabularies among four enterprise tag-based services.
In:
GROUP07: International Conference on Supporting Group Work
,
2007,
.
pp. 341-350.
https://doi.acm.org/10.1145/1316624.1316676
Dugan,
Casey,
Muller,
Michael J.,
Millen,
David R.,
Geyer,
Werner,
Brownholtz,
Beth,
Moore,
Marty
(2007):
The dogear game: a social bookmark recommender system.
In:
GROUP07: International Conference on Supporting Group Work
,
2007,
.
pp. 387-390.
https://doi.acm.org/10.1145/1316624.1316683
Farrell,
Stephen,
Lau,
Tessa,
Nusser,
Stefan,
Wilcox,
Eric,
Muller,
Michael J.
(2007):
Socially augmenting employee profiles with people-tagging.
In:
Proceedings of the ACM Symposium on User Interface Software and Technology
October 7-10,
2007,
Newport, Rhode Island, USA.
pp. 91-100.
https://doi.acm.org/10.1145/1294211.1294228
Dugan,
Casey,
Geyer,
Werner,
Muller,
Michael J.,
DiMicco,
Joan,
Brownholtz,
Beth,
Millen,
David R.
(2008):
It\'s all \'about you\': diversity in online profiles.
In:
Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work
,
2008,
.
pp. 703-706.
https://doi.acm.org/10.1145/1460563.1460672
DiMicco,
Joan,
Millen,
David R.,
Geyer,
Werner,
Dugan,
Casey,
Brownholtz,
Beth,
Muller,
Michael J.
(2008):
Motivations for social networking at work.
In:
Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work
,
2008,
.
pp. 711-720.
https://doi.acm.org/10.1145/1460563.1460674
Shen,
Jianqiang,
Geyer,
Werner,
Muller,
Michael J.,
Dugan,
Casey,
Brownholtz,
Beth,
Millen,
David R.
(2008):
Automatically finding and recommending resources to support knowledge workers\' activities.
In:
Proceedings of the 2008 International Conference on Intelligent User Interfaces
,
2008,
.
pp. 207-216.
https://doi.acm.org/10.1145/1378773.1378801
Chen,
Jilin,
Geyer,
Werner,
Dugan,
Casey,
Muller,
Michael J.,
Guy,
Ido
(2009):
Make new friends, but keep the old: recommending people on social networking sites.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 201-210.
https://doi.acm.org/10.1145/1518701.1518735
Li,
Lida,
Muller,
Michael J.,
Geyer,
Werner,
Dugan,
Casey,
Brownholtz,
Beth,
Millen,
David R.
(2007):
Predicting individual priorities of shared activities using support vector machines.
In:
Silva,
Mario J.,
Laender,
Alberto H. F.,
Baeza-Yates,
Ricardo A.,
McGuinness,
Deborah L.,
Olstad,
Bjørn,
Olsen,
Øystein Haug,
Falcão,
André O.
(eds.)
Proceedings of the Sixteenth ACM Conference on Information and Knowledge Management - CIKM 2007
November 6-10,
2007,
Lisbon, Portugal.
pp. 515-524.
https://doi.acm.org/10.1145/1321440.1321513
Vatturi,
Pavan Kumar,
Geyer,
Werner,
Dugan,
Casey,
Muller,
Michael J.,
Brownholtz,
Beth
(2008):
Tag-based filtering for personalized bookmark recommendations.
In:
Shanahan,
James G.,
Amer-Yahia,
Sihem,
Manolescu,
Ioana,
Zhang,
Yi,
Evans,
David A.,
Kolcz,
Aleksander,
Choi,
Key-Sun,
Chowdhury,
Abdur
(eds.)
Proceedings of the 17th ACM Conference on Information and Knowledge Management - CIKM 2008
October 26-30,
2008,
Napa Valley, California, USA.
pp. 1395-1396.
https://doi.acm.org/10.1145/1458082.1458297
Bateman,
Scott,
Muller,
Michael J.,
Freyne,
Jill
(2009):
Personalized retrieval in social bookmarking.
In:
GROUP09 - International Conference on Supporting Group Work
,
2009,
.
pp. 91-94.
https://doi.acm.org/10.1145/1531674.1531688
Muller,
Michael J.,
Geyer,
Werner,
Brownholtz,
Beth,
Dugan,
Casey,
Millen,
David R.,
Wilcox,
Eric
(2007):
Tag-Based Metonymic Search in an Activity-Centric Aggregation Service.
In:
Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work
,
2007,
.
pp. 179-198.
https://www.ecscw.org/2007/10%20paper%20112%20Muller.pdf
Muller,
Michael J.,
Freyne,
Jill,
Dugan,
Casey,
Millen,
David R.,
Thom-Santelli,
Jennifer
(2009):
Return On Contribution (ROC): A Metric for Enterprise Social Software.
In:
Proceedings of the 11th European Conference on Computer-Supported Cooperative Work
,
2009,
.
pp. 143-150.
https://www.ecscw.org/2009/11-MullerEtAl.pdf
Muller,
Michael J.,
Millen,
David R.,
Feinberg,
Jonathan
(2009):
Information Curators in an Enterprise File-Sharing Service.
In:
Proceedings of the 11th European Conference on Computer-Supported Cooperative Work
,
2009,
.
pp. 403-412.
https://www.ecscw.org/2009/26-MullerMillenFeinberg.pdf