Author: Joan Clonts
Publication Overview
Publication period start: 1995
Number of co-authors: 6
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Muller,
Michael J.,
Carr,
Rebecca,
Ashworth,
Catherine,
Diekmann,
Barbara,
Wharton,
Cathleen,
Eickstaedt,
Cherie,
Clonts,
Joan
(1995):
Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs.
In:
Katz,
Irvin R.,
Mack,
Robert L.,
Marks,
Linn,
Rosson,
Mary Beth,
Nielsen,
Jakob
(eds.)
Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference
May 7-11,
1995,
Denver, Colorado.
pp. 130-137.
https://www.acm.org/sigchi/chi95/proceedings/papers/mm1_bdy.htm