Author: Mark S. Ackerman
Publication Overview
Publication period start: 2012
Number of co-authors: 102
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Ackerman,
Mark S.,
Dong,
Tao,
Gifford,
Scott,
Kim,
Jungwoo,
Newman,
Mark W.,
Prakash,
Atul,
Qidwai,
Sarah,
Garcia,
David,
Villegas,
Paulo,
Cadenas,
Alejandro,
Sánchez-Esguevillas,
Antonio,
Aguiar,
Javier,
Carro,
Belén,
Mailander,
Sean,
Schroeter,
Ronald,
Foth,
Marcus,
Bhattacharya,
Amiya
(2009):
Location-Aware Computing, Virtual Networks.
In
IEEE Pervasive Computing,
8
(4)
pp. 28-32.
https://doi.ieeecomputersociety.org/10.1109/MPRV.2009.78
Teevan,
Jaime,
Alvarado,
Christine,
Ackerman,
Mark S.,
Karger,
David R.
(2004):
The perfect search engine is not enough: a study of orienteering behavior in directed sear.
In:
Dykstra-Erickson,
Elizabeth,
Tscheligi,
Manfred
(eds.)
Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems
April 24-29,
2004,
Vienna, Austria.
pp. 415-422.
https://doi.acm.org/10.1145/985692.985745
Ackerman,
Mark S.,
Halverson,
Christine
(2004):
Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizat.
In
Computer Supported Cooperative Work,
13
(2)
pp. 155-189.
https://springerlink.metapress.com/openurl.asp?genre=article&id=doi:10.1023/B:COSU.0000045805.77534.2a
Ackerman,
Mark S.
(2004):
Privacy in pervasive environments: next generation labeling protocols.
In
Personal and Ubiquitous Computing,
8
(6)
pp. 430-439.
https://dx.doi.org/10.1007/s00779-004-0305-8
Schmandt,
Chris,
Ackerman,
Mark S.
(2004):
Personal and Ubiquitous Computing.
In
Personal and Ubiquitous Computing,
8
(6)
pp. 389-390.
https://dx.doi.org/10.1007/s00779-004-0306-7
Schmandt,
Chris,
Kim,
Jang,
Lee,
Kwan,
Vallejo,
Gerardo,
Ackerman,
Mark S.
(2002):
Mediated voice communication via mobile IP.
In:
Beaudouin-Lafon,
Michel
(eds.)
Proceedings of the 15th annual ACM symposium on User interface software and technology
October 27-30,
2002,
Paris, France.
pp. 141-150.
https://doi.acm.org/10.1145/571985.572005
Lutters,
Wayne G.,
Ackerman,
Mark S.
(2002):
Achieving safety: a field study of boundary objects in aircraft technical support.
In:
Churchill,
Elizabeth F.,
McCarthy,
Joe,
Neuwirth,
Christine,
Rodden,
Tom
(eds.)
Proceedings of the 2002 ACM conference on Computer supported cooperative work
November 16 - 20,
2002,
New Orleans, Louisiana, USA.
pp. 266-275.
https://doi.acm.org/10.1145/587078.587116
Ackerman,
Mark S.,
Darrell,
Trevor,
Weitzner,
Daniel J.
(2001):
Privacy in Context.
In
Human-Computer Interaction,
16
(2)
pp. 167-176.
McDonald,
David W.,
Ackerman,
Mark S.
(2000):
Expertise Recommender: A Flexible Recommendation System and Architecture.
In:
Kellogg,
Wendy A.,
Whittaker,
Steve
(eds.)
Proceedings of the 2000 ACM conference on Computer supported cooperative work
,
2000,
Philadelphia, Pennsylvania, United States.
pp. 231-240.
https://www.acm.org/pubs/articles/proceedings/cscw/358916/p231-mcdonald/p231-mcdonald.pdf
Ackerman,
Mark S.
(2000):
The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feas.
In
Human-Computer Interaction,
15
(2)
pp. 181-203.
Ackerman,
Mark S.,
Hadverson,
Christine A.
(2000):
Reexamining Organizational Memory.
In
Communications of the ACM,
43
(1)
pp. 58-64.
https://dl.acm.org/doi/10.1145/323830.323845
Ackerman,
Mark S.,
Mandel,
Eric
(1999):
Memory in the Small: Combining Collective Memory and Task Support for a Scientific Communi.
In
Journal of Organizational Computing and Electronic Commerce,
9
(2)
pp. 105-127.
https://www.leaonline.com/doi/abs/10.1207/s15327744joce0902%263_2
Ackerman,
Mark S.,
Halverson,
Christine
(1998):
Considering an Organization's Memory.
In:
Poltrock,
Steven,
Grudin,
Jonathan
(eds.)
Proceedings of the 1998 ACM conference on Computer supported cooperative work
November 14 - 18,
1998,
Seattle, Washington, United States.
pp. 39-48.
https://www.acm.org/pubs/articles/proceedings/cscw/289444/p39-ackerman/p39-ackerman.pdf
McDonald,
David W.,
Ackerman,
Mark S.
(1998):
Just Talk to Me: A Field Study of Expertise Location.
In:
Poltrock,
Steven,
Grudin,
Jonathan
(eds.)
Proceedings of the 1998 ACM conference on Computer supported cooperative work
November 14 - 18,
1998,
Seattle, Washington, United States.
pp. 315-324.
https://www.acm.org/pubs/articles/proceedings/cscw/289444/p315-mcdonald/p315-mcdonald.pdf
Muramatsu,
Jack,
Ackerman,
Mark S.
(1998):
Computing, Social Activity, and Entertainment: A Field Study of a Game MUD.
In
Computer Supported Cooperative Work,
7
(1)
pp. 87-122.
Ackerman,
Mark S.
(1998):
Augmenting Organizational Memory: A Field Study of Answer Garden.
In
ACM Transactions on Information Systems,
16
(3)
pp. 203-224.
Ackerman,
Mark S.,
Hindus,
Debby,
Mainwaring,
Scott D.,
Starr,
Brian
(1997):
Hanging on the 'Wire: A Field Study of an Audio-Only Media Space.
In
ACM Transactions on Computer-Human Interaction,
4
(1)
pp. 39-66.
https://www.acm.org/pubs/articles/journals/tochi/1997-4-1/p39-ackerman/p39-ackerman.pdf
Ackerman,
Mark S.,
Palen,
Leysia
(1996):
The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System.
In:
Tauber,
Michael J.,
Bellotti,
Victoria,
Jeffries,
Robin,
Mackinlay,
Jock D.,
Nielsen,
Jakob
(eds.)
Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference
April 14-18,
1996,
Vancouver, Canada.
pp. 268-275.
https://www.acm.org/sigchi/chi96/proceedings/papers/Ackerman/ack_txt.htm
Ackerman,
Mark S.,
McDonald,
David W.
(1996):
Answer Garden 2: Merging Organizational Memory with Collaborative Help.
In:
Olson,
Gary M.,
Olson,
Judith S.,
Ackerman,
Mark S.
(eds.)
Proceedings of the 1996 ACM conference on Computer supported cooperative work
November 16 - 20,
1996,
Boston, Massachusetts, United States.
pp. 97-105.
https://www.acm.org/pubs/articles/proceedings/cscw/240080/p97-ackerman/p97-ackerman.pdf
Hindus,
Debby,
Ackerman,
Mark S.,
Mainwaring,
Scott D.,
Starr,
Brian
(1996):
Thunderwire: A Field Study of an Audio-Only Media Space.
In:
Olson,
Gary M.,
Olson,
Judith S.,
Ackerman,
Mark S.
(eds.)
Proceedings of the 1996 ACM conference on Computer supported cooperative work
November 16 - 20,
1996,
Boston, Massachusetts, United States.
pp. 238-247.
https://www.acm.org/pubs/articles/proceedings/cscw/240080/p238-hindus/p238-hindus.pdf
Ackerman,
Mark S.,
Starr,
Brian
(1996):
Social Acitivity Indicators for Groupware.
In
IEEE Computer,
29
(6)
pp. 37-42.
Ackerman,
Mark S.,
Starr,
Brian
(1995):
Social Activity Indicators: Interface Components for CSCW Systems.
In:
Robertson,
George G.
(eds.)
Proceedings of the 8th annual ACM symposium on User interface and software technology
November 15 - 17,
1995,
Pittsburgh, Pennsylvania, United States.
pp. 159-168.
https://www.acm.org/pubs/articles/proceedings/uist/215585/p159-ackerman/p159-ackerman.pdf
Covi,
Lisa,
Ackerman,
Mark S.
(1995):
Such Easy-to-Use Systems!: How Organizations Shape the Design and Use of Online Help Syste.
In:
Proceedings of the ACM Conference on Organizational Computing Systems 1995
August 13-16,
1995,
Milpitas, California, USA.
pp. 280-288.
Ackerman,
Mark S.
(1994):
Augmenting the Organizational Memory: A Field Study of Answer Garden.
In:
Proceedings of the 1994 ACM conference on Computer supported cooperative work
October 22 - 26,
1994,
Chapel Hill, North Carolina, United States.
pp. 243-252.
https://www.acm.org/pubs/articles/proceedings/cscw/192844/p243-ackerman/p243-ackerman.pdf
Ackerman,
Mark S.
(1991):
Shared Expertise and the Answer Garden.
In:
Robertson,
Scott P.,
Olson,
Gary M.,
Olson,
Judith S.
(eds.)
Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference
April 28 - June 5,
1991,
New Orleans, Louisiana.
pp. 489.
https://www.acm.org/pubs/articles/proceedings/chi/108844/p489-ackerman/p489-ackerman.pdf
Schmandt,
Chris,
Hindus,
Debby,
Ackerman,
Mark S.,
Manandhar,
Sanjay
(1990):
Observations on Using Speech Input for Window Navigation.
In:
Diaper,
Dan,
Gilmore,
David J.,
Cockton,
Gilbert,
Shackel,
Brian
(eds.)
INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction
August 27-31,
1990,
Cambridge, UK.
pp. 787-793.
Ackerman,
Mark S.,
Malone,
Thomas W.
(1990):
Answer Garden: A Tool for Growing Organizational Memory.
In:
Lochovsky,
Frederick H.,
Allen,
Robert
(eds.)
Proceedings of the Conference on Office Information Systems 1990
April 25-27,
1990,
Cambridge, Massachusetts, USA.
pp. 31-39.
Schmandt,
Chris,
Ackerman,
Mark S.,
Hindus,
Debby
(1990):
Augmenting a Window System with Speech Input.
In
IEEE Computer,
23
(8)
pp. 50-56.
Ackerman,
Mark S.,
Edwards,
Keith
(eds.)
Proceedings of the 13th annual ACM symposium on User interface software and technology
November 06 - 08,
2000,
San Diego, California, United States.
Olson,
Gary M.,
Olson,
Judith S.,
Ackerman,
Mark S.
(eds.)
Proceedings of the 1996 ACM conference on Computer supported cooperative work
November 16 - 20,
1996,
Boston, Massachusetts, United States.
Zhang,
Jun,
Ackerman,
Mark S.
(2005):
Searching for expertise in social networks: a simulation of potential strategies.
In:
GROUP05: International Conference on Supporting Group Work
November 6-9,
2005,
Sanibel Island, Florida, USA.
pp. 71-80.
https://doi.acm.org/10.1145/1099203.1099214
Halverson,
Christine,
Erickson,
Thomas,
Ackerman,
Mark S.
(2004):
Behind the help desk: evolution of a knowledge management system in a large organization.
In:
Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work
,
2004,
.
pp. 304-313.
https://doi.acm.org/10.1145/1031607.1031657
Ackerman,
Mark S.,
Huysman,
Marlene,
Carroll,
John M.,
Wellman,
Barry,
DeMichelis,
Giorgio,
Wulf,
Volker
(2004):
Communities and technologies: an approach to foster social capital?.
In:
Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work
,
2004,
.
pp. 406-408.
https://doi.acm.org/10.1145/1031607.1031675
Resnick,
Paul,
Riedl,
John,
Terveen,
Loren,
Ackerman,
Mark S.
(2005):
Beyond threaded conversation.
In:
Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems
,
2005,
.
pp. 2138-2139.
https://doi.acm.org/10.1145/1056808.1057126
Zhang,
Jun,
Ackerman,
Mark S.,
Adamic,
Lada
(2007):
Expertise networks in online communities: structure and algorithms.
In:
Proceedings of the 2007 International Conference on the World Wide Web
,
2007,
.
pp. 221-230.
https://doi.acm.org/10.1145/1242572.1242603
Nam,
Kevin K.,
Ackerman,
Mark S.
(2007):
Arkose: reusing informal information from online discussions.
In:
GROUP07: International Conference on Supporting Group Work
,
2007,
.
pp. 137-146.
https://doi.acm.org/10.1145/1316624.1316644
Elliott,
Margaret,
Ackerman,
Mark S.,
Scacchi,
Walt
(2007):
Knowledge work artifacts: kernel cousins for free/open source software development.
In:
GROUP07: International Conference on Supporting Group Work
,
2007,
.
pp. 177-186.
https://doi.acm.org/10.1145/1316624.1316650
Zhang,
Jun,
Ackerman,
Mark S.,
Adamic,
Lada,
Nam,
Kevin Kyung
(2007):
QuME: a mechanism to support expertise finding in online help-seeking communities.
In:
Proceedings of the ACM Symposium on User Interface Software and Technology
October 7-10,
2007,
Newport, Rhode Island, USA.
pp. 111-114.
https://doi.acm.org/10.1145/1294211.1294230
Nam,
Kevin Kyung,
Ackerman,
Mark S.,
Adamic,
Lada A.
(2009):
Questions in, knowledge in?: a study of Naver\'s question answering community.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 779-788.
https://doi.acm.org/10.1145/1518701.1518821
Zhou,
Xiaomu,
Ackerman,
Mark S.,
Zheng,
Kai
(2009):
I just don\'t know why it\'s gone: maintaining informal information use in inpatient care.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 2061-2070.
https://doi.acm.org/10.1145/1518701.1519014
Huh,
Jina,
Ackerman,
Mark S.
(2009):
Designing for all users: including the odd users.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 2449-2458.
https://doi.acm.org/10.1145/1520340.1520348
Lee,
David,
Munson,
Sean A.,
Congleton,
Ben,
Newman,
Mark W.,
Ackerman,
Mark S.,
Hofer,
Erik C.,
Finholt,
Thomas A.
(2009):
Montage: a platform for physically navigating multiple pages of web content.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 4477-4482.
https://doi.acm.org/10.1145/1520340.1520686
Cook,
Eric,
Teasley,
Stephanie D.,
Ackerman,
Mark S.
(2009):
Contribution, commercialization & audience: understanding participation in an online c.
In:
GROUP09 - International Conference on Supporting Group Work
,
2009,
.
pp. 41-50.
https://doi.acm.org/10.1145/1531674.1531681
Zhang,
Jun,
Ye,
Yang,
Ackerman,
Mark S.,
Qu,
Yan
(2007):
SISN: A Toolkit for Augmenting Expertise Sharing Via Social Networks.
In:
Schuler,
Douglas
(eds.)
OCSC 2007 - Online Communities and Social Computing - Second International Conference
July 22-27,
2007,
Beijing, China.
pp. 491-500.
https://dx.doi.org/10.1007/978-3-540-73257-0_54
Ackerman,
Mark S.
(1994):
Definitional and Contextual Issues in Organizational and Group Memories.
In:
HICSS 1994
,
1994,
.
pp. 191-200.
Ackerman,
Mark S.,
Halverson,
Christine
(1999):
Organizational Memory: Processes, Boundary Objects, and Trajectories.
In:
HICSS 1999
,
1999,
.
https://csdl.computer.org/comp/proceedings/hicss/1999/0001/01/00011067abs.htm
Ackerman,
Mark S.,
Mandel,
Eric
(1995):
Memory in the small: an application to provide task-based organizational memory for a scie.
In:
HICSS 1995
,
1995,
.
pp. 323-332.
https://csdl.computer.org/comp/proceedings/hicss/1995/6945/00/69450323abs.htm
Halverson,
Christine,
Ackerman,
Mark S.
(2003):
\"Yeah, the Rush ain\'t here yet - Take a break\": Creation and Use of an Artifact as Orga.
In:
HICSS 2003
,
2003,
.
pp. 113.
https://csdl.computer.org/comp/proceedings/hicss/2003/1874/04/187440113babs.htm
Adamic,
Lada A.,
Zhang,
Jun,
Bakshy,
Eytan,
Ackerman,
Mark S.
(2008):
Knowledge sharing and yahoo answers: everyone knows something.
In:
Proceedings of the 2008 International Conference on the World Wide Web
,
2008,
.
pp. 665-674.
https://doi.acm.org/10.1145/1367497.1367587
Congleton,
Ben,
Ackerman,
Mark S.,
Newman,
Mark W.
(2008):
The ProD framework for proactive displays.
In:
Cousins,
Steve B.,
Beaudouin-Lafon,
Michel
(eds.)
Proceedings of the 21st Annual ACM Symposium on User Interface Software and Technology
October 19-22,
2008,
Monterey, CA, USA.
pp. 221-230.
https://doi.acm.org/10.1145/1449715.1449752
Zhou,
Xiaomu,
Ackerman,
Mark S.,
Zheng,
Kai
(2010):
Doctors and psychosocial information: records and reuse in inpatient care.
In:
Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems
,
2010,
.
pp. 1767-1776.
https://doi.acm.org/10.1145/1753326.1753592
Huh,
Jina,
Ackerman,
Mark S.
(2010):
Exploring social dimensions of personal information management with adults with AD/HD.
In:
Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems
,
2010,
.
pp. 3715-3720.
https://doi.acm.org/10.1145/1753846.1754044
Newman,
Mark W.,
Ackerman,
Mark S.,
Kim,
Jungwoo,
Prakash,
Atul,
Hong,
Zhenan,
Mandel,
Jacob,
Dong,
Tao
(2010):
Bringing the field into the lab: supporting capture and replay of contextual data for the .
In:
Proceedings of the 2010 ACM Symposium on User Interface Software and Technology
,
2010,
.
pp. 105-108.
https://doi.acm.org/10.1145/1866029.1866048
Bernstein,
Michael S.,
Little,
Greg,
Miller,
Robert C.,
Hartmann,
Bjorn,
Ackerman,
Mark S.,
Karger,
David R.,
Crowell,
David,
Panovich,
Katrina
(2010):
Soylent: a word processor with a crowd inside.
In:
Proceedings of the 2010 ACM Symposium on User Interface Software and Technology
,
2010,
.
pp. 313-322.
https://doi.acm.org/10.1145/1866029.1866078
Huh,
Jina,
Ackerman,
Mark S.,
Newman,
Mark W.,
Buyuktur,
Ayse G.
(2010):
Progressive scenarios: a rapid method for understanding user interpretations of technology.
In:
GROUP10 International Conference on Supporting Group Work
,
2010,
.
pp. 31-34.
https://dx.doi.org/10.1145/1880071.1880077
Ackerman,
Mark S.,
Muramatsu,
Jack,
McDonald,
David W.
(2010):
Social regulation in an online game: uncovering the problematics of code.
In:
GROUP10 International Conference on Supporting Group Work
,
2010,
.
pp. 173-182.
https://dx.doi.org/10.1145/1880071.1880101
Yang,
Jiang,
Ackerman,
Mark S.,
Adamic,
Lada A.
(2011):
Virtual gifts and guanxi: supporting social exchange in a Chinese online community.
In:
Proceedings of ACM CSCW11 Conference on Computer-Supported Cooperative Work
,
2011,
.
pp. 45-54.
https://dx.doi.org/10.1145/1958824.1958832
Huh,
Jina,
Newman,
Mark W.,
Ackerman,
Mark S.
(2011):
Supporting collaborative help for individualized use.
In:
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
,
2011,
.
pp. 3141-3150.
https://dx.doi.org/10.1145/1978942.1979408
Zhou,
Xiaomu,
Ackerman,
Mark S.,
Zheng,
Kai
(2011):
CPOE workarounds, boundary objects, and assemblages.
In:
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
,
2011,
.
pp. 3353-3362.
https://dx.doi.org/10.1145/1978942.1979439
Bernstein,
Michael S.,
Ackerman,
Mark S.,
Miller,
Robert C.
(2011):
The trouble with social computing systems research.
In:
Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems
,
2011,
.
pp. 389-398.
https://dx.doi.org/10.1145/1979742.1979618
Huh,
Jina,
Ackerman,
Mark S.
(2012):
Collaborative help in chronic disease management: supporting individualized problems.
In:
Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work
,
2012,
.
pp. 853-862.
https://dx.doi.org/10.1145/2145204.2145331
Zhou,
Xiaomu,
Zheng,
Kai,
Ackerman,
Mark S.,
Hanauer,
David
(2012):
Cooperative documentation: the patient problem list as a nexus in electronic health record.
In:
Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work
,
2012,
.
pp. 911-920.
https://dx.doi.org/10.1145/2145204.2145340
Huh,
Jina,
Hartzler,
Andrea,
Munson,
Sean,
Anderson,
Nick,
Edwards,
Kelly,
Gore,
John L.,
McDonald,
David,
O'Leary,
Jim,
Parker,
Andrea,
Streat,
Derek,
Yetisgen-Yildiz,
Meliha,
Ackerman,
Mark S.,
Pratt,
Wanda
(2012):
Brainstorming design for health: helping patients utilize patient-generated information on.
In:
Companion Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work
,
2012,
.
pp. 11-12.
https://dx.doi.org/10.1145/2141512.2141519
Schraefel,
M. C.,
Kellog,
Wendy,
Ackerman,
Mark S.,
Marsden,
Gary,
Boedker,
Susanne,
Wyche,
Susan,
Reddy,
Madhu,
Rouncefield,
Mark
(2012):
Domain crossing: how much expertise is enough?.
In:
Companion Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work
,
2012,
.
pp. 29-32.
https://dx.doi.org/10.1145/2141512.2141529
Dong,
Tao,
Ackerman,
Mark S.,
Newman,
Mark W.
(2012):
Social overlays: augmenting existing UIs with social cues.
In:
Companion Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work
,
2012,
.
pp. 79-82.
https://dx.doi.org/10.1145/2141512.2141547