Author: Catherine S. Daus
Publication Overview
Publication period start: 2003
Number of co-authors: 2
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
McColl-Kennedy,
Janet R.,
Daus,
Catherine S.,
Sparks,
Beverley A.
(2003):
The Role of Gender in Reactions to Service Failure and Recovery.
In
Journal of Service Research,
6
(1)
pp. 66-82.