Author: Amy K. Smith
Publication Overview
Publication period start: 2009
Number of co-authors: 3
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
McColl-Kennedy,
Janet R.,
Patterson,
Paul G.,
Smith,
Amy K.,
Brady,
Michael K.
(2009):
Customer Rage Episodes: Emotions, Expressions and Behaviors.
In
Journal of Retailing,
85
(2)
pp. 222-237.