Tanmay Shrivastava's Course Certificate: Journey Mapping

IxDF Course Certificate awarded to Tanmay Shrivastava for completing the "Journey Mapping" course
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The IxDF Course Certificate (ID #d5b410c9-455c-4ba3-83da-1dcfb1270f99) above is awarded to Tanmay Shrivastava with a Best in Class Distinction in formal recognition of their coursework surpassing the rigorous benchmarks of exceptional performance established by the IxDF Educational Codex. View Course Curriculum.

Tanmay Has Mastered How To:

  • Explain the three core journey map types and why they work, including experience maps, customer journey maps, and service blueprints.

  • Apply common journey mapping processes to move from questions and inputs to actionable outputs.

  • Gather and structure data for journey mapping using research inputs that reflect real customer behavior and context.

  • Create perspective grids to analyze research findings and identify patterns, needs, pain points, and opportunities.

  • Build experience maps that clarify end-to-end experiences across phases, goals, emotions, and touchpoints.

  • Create customer journey maps that improve key flows by pinpointing friction, drop-off, and high-impact interventions.

  • Develop service blueprints that connect frontstage and backstage work to align people, systems, and processes behind the experience.

  • Plan and run journey mapping workshops that align stakeholders and produce clear next steps for product or process initiatives.

Tanmay Shrivastava

Tanmay Shrivastava

Product, UI/UX Designer

Mumbai, Maharastra, India
  • IxDF
 Best-in-Class
    Complete an IxDF course with a score of 100% to be awarded this distinction.
    IxDF Best-in-Class distinction: Complete an IxDF course with a score of 100% to be awarded this distinction.
  • IxDF Connected Professional
    Attending 10 IxDF Meetups shows you’ve built meaningful connections, contributed your voice, and become a recognized part of the IxDF community. This distinction honors your ongoing engagement and the real opportunities it creates for your growth, visibility, and impact.
    IxDF Connected Professional distinction: Attending 10 IxDF Meetups shows you’ve built meaningful connections, contributed your voice, and become a recognized part of the IxDF community. This distinction honors your ongoing engagement and the real opportunities it creates for your growth, visibility, and impact.
  • IxDF Top 10%
 Course Taker
    Complete an IxDF course with a score of at least 90% to be awarded this distinction.
    IxDF Top 10% Course Taker distinction: Complete an IxDF course with a score of at least 90% to be awarded this distinction.
  • IxDF Assiduous
 Learner Award
    Complete 5 IxDF Courses to be awarded this distinction.
    IxDF Assiduous Learner Award distinction: Complete 5 IxDF Courses to be awarded this distinction.
  • More distinctions
    +7
    and 7 more IxDF Distinctions
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Certificates Earned
by Tanmay Shrivastava

Be proud! Fill your wall with certificates that will create immense potential in your career.

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Personas and User Research: Design Products and Services People Need and Want certificate

Personas and User Research: Design Products and Services People Need and Want

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IxDF Master Class Certificates Earned

IxDF Master Class Certificates are awarded to Tanmay Shrivastava in formal recognition of their attendance and ongoing commitment to learning from industry leaders.

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Accessible Typography: Design UIs All Your Users Will Love to Use certificate

Accessible Typography: Design UIs All Your Users Will Love to Use

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How to Elevate Your Portfolio: Sketching Your Design Process certificate

How to Elevate Your Portfolio: Sketching Your Design Process

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IxDF Membership Certificate

This IxDF Membership Certificate is issued to Tanmay Shrivastava in formal recognition of their membership of the IxDF, global leader in design education.

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