Chai Sim Yee's Course Certificate: Interaction Design for Usability

Run a usability-focused design process centered on people’s needs to create interactions that feel clear, predictable, and pleasurable.

Design with usability to reduce cost, risk, and time by preventing rework and addressing issues early.

Apply core usability techniques in interaction design, including card sorting, paper prototyping, and heuristic evaluation.

Integrate user-centered design into Lean and Agile workflows to keep short cycles focused on real customer value.

Collaborate across roles to advocate for usability by communicating trade-offs, evidence, and user impact.

Improve organizational UX maturity through user-centered practices by engaging teams in shared principles and consistent methods.