IxDF Certificate of Completion

UX Management: Strategy and Tactics

IxDF Course Certificate awarded to Lucas Semelin for completing the "UX Management: Strategy and Tactics" course
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The Interaction Design Foundation (IxDF) hereby certifies that the IxDF Course Certificate (ID #e1eb7c15-ffc3-4041-857a-cf4b8ba02450) has been conferred upon Lucas Semelin with a Top 10% Course Taker Distinction in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex. View Course Curriculum.

This document serves as the official record of the above credential. Third parties may reference the certificate ID to verify its authenticity. The Interaction Design Foundation maintains permanent records of all credentials issued.

Verified Competencies Demonstrated by Lucas Semelin

By completing this curriculum to the standards of the IxDF Educational Codex, Lucas Semelin has demonstrated mastery of how to:

  • Make the business case for UX using cost-benefit analysis, ROI frameworks, and KPIs to connect UX work directly to revenue, retention, and growth.

  • Assess and advance UX maturity by conducting a UX maturity audit, scoring an organization's current state, and identifying the specific process areas that need improvement.

  • Build a UX Roadmap with staffing requirements, role clarification, and action plans custom-fit to a specific organization's conditions to turn strategy into execution.

  • Map the current UX reality against the ideal state, so the gap becomes visible and actionable.

  • Integrate UX into Agile and Lean workflows to embed research and design into sprint cycles without slowing delivery.

  • Run design studios that bring developers, product managers, and stakeholders into the design process to produce rapid wireframe solutions and cross-functional buy-in simultaneously.

  • Conduct field studies using ethnographic field research to uncover real user behavior, needs, and pain points in context.

  • Develop field-data-driven personas from real behavioral data so product decisions are informed by what users actually need.

  • Evaluate designs against established usability principles to identify issues and align teams around evidence-based decisions.

  • Create journey maps that cover the full end-to-end user experience across all touchpoints.

  • Restructure an org chart for UX influence so UX is positioned where it can shape product strategy and organizational decisions.

  • Hire and build a UX team.

  • Apply the 12 characteristics of outside-in design to drive evidence-based decision-making across the organization

  • Apply User-Centered Design and Design Thinking methodologies to connect research, design, and refinement into a repeatable practice.

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Certificates Earned
by Lucas Semelin

IxDF Course Certificates are awarded to Lucas Semelin in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex.

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Human-Computer Interaction: The Foundations of UX Design certificate

Human-Computer Interaction: The Foundations of UX Design

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Object-Oriented UI Design: Build Interfaces Users Love certificate

Object-Oriented UI Design: Build Interfaces Users Love

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Personas and User Research: Design Products and Services People Need and Want certificate

Personas and User Research: Design Products and Services People Need and Want

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Service Design: How to Design Integrated Service Experiences certificate

Service Design: How to Design Integrated Service Experiences

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Gamification - How to Create Engaging User Experiences certificate

Gamification - How to Create Engaging User Experiences

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IxDF Master Class Certificates Earned

IxDF Master Class Certificates are awarded to Lucas Semelin in formal recognition of their attendance and ongoing commitment to learning from industry leaders.

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How to Build Agentic AI Workflows for Product Design: Go from Prompts to Systems certificate

How to Build Agentic AI Workflows for Product Design: Go from Prompts to Systems

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Design for AI Agents: Healthcare and High-Stakes Systems certificate

Design for AI Agents: Healthcare and High-Stakes Systems

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The Human Experience: Drive Growth with a Customer-Led Approach certificate

The Human Experience: Drive Growth with a Customer-Led Approach

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Storytelling Strategies for Future Thinkers and Design Leaders certificate

Storytelling Strategies for Future Thinkers and Design Leaders

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How to Elevate the User Experience of AI with Design Patterns certificate

How to Elevate the User Experience of AI with Design Patterns

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How to Use Card Sorting for Better Information Architecture certificate

How to Use Card Sorting for Better Information Architecture

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Behavioral Design: Create Engaging Products with Behavioral Science certificate

Behavioral Design: Create Engaging Products with Behavioral Science

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Innovating in an Enterprise: The Challenges and How to Overcome Them certificate

Innovating in an Enterprise: The Challenges and How to Overcome Them

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How to Attract Users Through Great Onboarding Experiences certificate

How to Attract Users Through Great Onboarding Experiences

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IxDF Membership Certificate

This IxDF Membership Certificate (ID #NFjs0HFxt) has been issued to Lucas Semelin in formal recognition of their membership of the Interaction Design Foundation (IxDF).

The authenticity of this membership certificate can be verified on this permanent link.

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