IxDF Certificate of Completion

User Experience: The Beginner's Guide

IxDF Course Certificate awarded to Jos Claes for completing the "User Experience: The Beginner's Guide" course
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The Interaction Design Foundation (IxDF) hereby certifies that the IxDF Course Certificate (ID #635f0993-e587-44b2-875e-54abfe05ead9) has been conferred upon Jos Claes with a Top 10% Course Taker Distinction in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex. View Course Curriculum.

This document serves as the official record of the above credential. Third parties may reference the certificate ID to verify its authenticity. The Interaction Design Foundation maintains permanent records of all credentials issued.

Verified Competencies Demonstrated by Jos Claes

By completing this curriculum to the standards of the IxDF Educational Codex, Jos Claes has demonstrated mastery of how to:

  • Apply Peter Morville's seven key factors of user experience to evaluate what makes a design work or fall short.

  • Use Jesse James Garrett's five elements of UX to see how decisions at the strategy, scope, structure, and skeleton levels shape what users ultimately experience at the surface.

  • Apply Human-Centered Design as a foundational mindset to focus on people and their context throughout any design project.

  • Use Design Thinking as an iterative, problem-solving process to move past surface-level symptoms, identify the root cause of a problem, and explore a wide range of possible solutions.

  • Deploy Design Sprints as a time-boxed method when working on high-risk projects with cross-functional teams.

  • Produce the full range of UX deliverables, including wireframes, sitemaps, user flows, prototypes, journey maps, and usability reports, and choose the right ones based on the project, team, and stakeholders.

  • Conduct a competitive analysis to understand how comparable products solve user problems.

  • Use heuristic evaluation in the design process, to stress-test structure and interaction decisions mid-build, and to diagnose the reasons behind usability issues before and after testing with users.

  • Apply empathy as a structured design discipline, distinct from sympathy, to set aside assumptions and gain genuine insight into users' needs, motivations, and contexts.

  • Run user interviews that uncover what users actually need, not just what they say they want, and synthesize findings into personas grounded in observed behavior and research patterns, not assumed demographics.

  • Conduct task analysis to break down how users accomplish goals step by step, and build user journey maps.

  • Ideate using structured techniques, including the rules of effective brainstorming, to generate as many ideas as possible before judging or prioritizing them.

  • Sketch ideas rapidly, treating low-fidelity output as a tool for thinking rather than a commitment to any one direction.

  • Create wireframes and paper prototypes to test ideas quickly.

  • Plan and run usability tests that generate clear, actionable findings.

  • Understand the role of a UX designer within Agile development processes.

View Profile: Jos Claes
  • IxDF Top 10% Course Taker
    IxDF Top 10% Course Taker distinction: Completed an IxDF course with a score of 90%
  • IxDF Assiduous Learner Award
    IxDF Assiduous Learner Award distinction: Completed 5 IxDF Courses
  • IxDF Community Explorer
    IxDF Community Explorer distinction: Attended 3 IxDF Meetups
  • IxDF Local Group Member
    IxDF Local Group Member distinction: Member of an IxDF Local Group
  • More distinctions
    +3

Hasselt, Belgium

Jos Claes

UX & Service Designer at Pharo LHC

IxDF Distinctions

Distinctions are conferred upon Jos Claes in formal recognition of their notable achievements and contributions, as stipulated by the IxDF Educational Codex.

IxDF Assiduous Learner Award Distinction IxDF Assiduous Learner Award
Completed 5
IxDF Courses
IxDF Certified Course Completer Distinction IxDF Certified Course Completer
Completed one or more
IxDF Courses.
IxDF Community Explorer Distinction IxDF Community Explorer
Attended 3 IxDF Meetups
IxDF Community Influencer Distinction IxDF Community Influencer
Contributed meaningfully
to IxDF Conversations
IxDF Local Group Member Distinction IxDF Local Group Member
Member of an
IxDF Local Group
IxDF Master Class Learner Distinction IxDF Master Class Learner
Completed one or more
IxDF Master Classes
IxDF Top 10% Course Taker Distinction IxDF Top 10% Course Taker
Completed an IxDF course
with a score of 90%
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Certificates Earned
by Jos Claes

IxDF Course Certificates are awarded to Jos Claes in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex.

IxDF Master Class Certificates Earned

IxDF Master Class Certificates are awarded to Jos Claes in formal recognition of their attendance and ongoing commitment to learning from industry leaders.

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Learning Experience Design That Delivers Impact: A Step-by-Step Guide certificate

Learning Experience Design That Delivers Impact: A Step-by-Step Guide

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Design Systems: How to Write Documentation People Will Actually Use certificate

Design Systems: How to Write Documentation People Will Actually Use

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Storytelling That Sells UX Design: Define Requirements and Engage Leadership certificate

Storytelling That Sells UX Design: Define Requirements and Engage Leadership

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Design to Delight Every Generation: From Gen Z to Boomers certificate

Design to Delight Every Generation: From Gen Z to Boomers

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Influence Product Strategy with Design: Learn from a Booking.com Case Study certificate

Influence Product Strategy with Design: Learn from a Booking.com Case Study

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Innovate with Design Thinking: Your Shortcut to Results certificate

Innovate with Design Thinking: Your Shortcut to Results

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Earn Your Seat at the Table: Leadership Lessons for Designers certificate

Earn Your Seat at the Table: Leadership Lessons for Designers

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User Research for Everyone: Practical Strategies for Every Team certificate

User Research for Everyone: Practical Strategies for Every Team

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Design Systems Blueprint: Comprehensive Strategies for Success certificate

Design Systems Blueprint: Comprehensive Strategies for Success

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Design for Adaptability: Component-Driven Information Architecture certificate

Design for Adaptability: Component-Driven Information Architecture

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How to Elevate the User Experience of AI with Design Patterns certificate

How to Elevate the User Experience of AI with Design Patterns

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Boost Mobile UX with UX Design Principles and Best Practices certificate

Boost Mobile UX with UX Design Principles and Best Practices

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How to Create Complex Tables Users Love: A UI Designer's Guide certificate

How to Create Complex Tables Users Love: A UI Designer's Guide

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How to Create Successful Design Systems with Storytelling certificate

How to Create Successful Design Systems with Storytelling

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Exclusive: Design for a Better World, a Discussion with Don Norman certificate

Exclusive: Design for a Better World, a Discussion with Don Norman

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Beyond Design: Practical Tips for Freelancing and Creating Your Brand certificate

Beyond Design: Practical Tips for Freelancing and Creating Your Brand

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A Guide to Hassle-Free Designer-Developer Collaboration certificate

A Guide to Hassle-Free Designer-Developer Collaboration

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Mental Models: How to Design for the Way Your Users Think certificate

Mental Models: How to Design for the Way Your Users Think

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Inclusive Design: Build Inclusion into Your Design Process certificate

Inclusive Design: Build Inclusion into Your Design Process

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How to Use Card Sorting for Better Information Architecture certificate

How to Use Card Sorting for Better Information Architecture

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IxDF Membership Certificate

This IxDF Membership Certificate (ID #QDfrX9l5R) has been issued to Jos Claes in formal recognition of their membership of the Interaction Design Foundation (IxDF).

The authenticity of this membership certificate can be verified on this permanent link.

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