IxDF Certificate of Completion

Conducting Usability Testing

IxDF Course Certificate awarded to Gloria Alcayaga for completing the "Conducting Usability Testing" course
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The Interaction Design Foundation (IxDF) hereby certifies that the IxDF Course Certificate (ID #49b60d66-d337-4989-bdfa-7ae385c51fef) has been conferred upon Gloria Alcayaga with a Top 10% Course Taker Distinction in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex. View Course Curriculum.

This document serves as the official record of the above credential. Third parties may reference the certificate ID to verify its authenticity. The Interaction Design Foundation maintains permanent records of all credentials issued.

Verified Competencies Demonstrated by Gloria Alcayaga

By completing this curriculum to the standards of the IxDF Educational Codex, Gloria Alcayaga has demonstrated mastery of how to:

  • Define usability testing, decide when to use it over related methods, and set clear usability goals.
  • Make the business case for usability testing and establish it as a recurring part of the design process to embed it in a team's culture.
  • Build a structured test plan grounded in linked user and business objectives, select the appropriate type of test for the situation, and capture the right metrics for the design decision at hand.
  • Determine an appropriate sample size for the chosen test type, defend that number to stakeholders unfamiliar with qualitative research, and screen and recruit the ideal participants.
  • Write well-formed, scenario-based test tasks using realistic, non-leading language that results in natural user behavior.
  • Conduct a pilot ("dry run") test to surface and fix problems before testing with real participants.
  • Moderate a usability test effectively and maintain control of a session.
  • Observe without bias by keeping personal and organizational agendas out of observation.
  • Analyze test results, write a concise, persuasive usability test report, and then use findings to influence and negotiate with stakeholders.
  • Build user empathy and advocacy among stakeholders by having them observe live sessions firsthand.
  • Decide when and how often to test, prioritizing early and iterative testing to catch issues while they are still cheap to fix.
  • Avoid common data-quality traps, including over-reliance on user self-reporting and the misuse of remote tools that don't capture true metrics.
  • Protect participant wellbeing and brand reputation by recognizing and avoiding "user emotion traps" so participants leave emotionally neutral.
View Profile: Gloria Alcayaga
  • IxDF Senior Leader
    IxDF Senior Leader distinction: Strengthened the IxDF community through sustained leadership.
  • IxDF Local Leader
    IxDF Local Leader distinction: Local Leader of an IxDF Local Group
  • IxDF Community Leader
    IxDF Community Leader distinction: Awarded for serving as an influential IxDF community leader
  • IxDF Connected Professional
    IxDF Connected Professional distinction: Attended 10 or more IxDF Meetups
  • More distinctions
    +7

Santiago, Chile

Gloria Alcayaga

Service Designer & UX Researcher

IxDF Distinctions

Distinctions are conferred upon Gloria Alcayaga in formal recognition of their notable achievements and contributions, as stipulated by the IxDF Educational Codex.

IxDF Assiduous Learner Award Distinction IxDF Assiduous Learner Award
Completed 5
IxDF Courses
IxDF Certified Course Completer Distinction IxDF Certified Course Completer
Completed one or more
IxDF Courses.
IxDF Community Explorer Distinction IxDF Community Explorer
Attended 3 IxDF Meetups
IxDF Community Influencer Distinction IxDF Community Influencer
Contributed meaningfully
to IxDF Conversations
IxDF Community Leader Distinction IxDF Community Leader
Awarded for serving as an influential IxDF community leader
IxDF Connected Professional Distinction IxDF Connected Professional
Attended 10 or more IxDF Meetups
IxDF Local Group Member Distinction IxDF Local Group Member
Member of an
IxDF Local Group
IxDF Local Leader Distinction IxDF Local Leader
Local Leader of an
IxDF Local Group
IxDF Master Class Learner Distinction IxDF Master Class Learner
Completed one or more
IxDF Master Classes
IxDF Senior Leader Distinction IxDF Senior Leader
Strengthened the IxDF community through sustained leadership.
IxDF Top 10% Course Taker Distinction IxDF Top 10% Course Taker
Completed an IxDF course
with a score of 90%
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Certificates Earned
by Gloria Alcayaga

IxDF Course Certificates are awarded to Gloria Alcayaga in formal recognition of completing evidence-based curricula taught by industry leaders, to the standards established by the IxDF Educational Codex.

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Emotional Design — How to Make Products People Will Love certificate

Emotional Design — How to Make Products People Will Love

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IxDF Master Class Certificates Earned

IxDF Master Class Certificates are awarded to Gloria Alcayaga in formal recognition of their attendance and ongoing commitment to learning from industry leaders.

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Design For Agile: Common Mistakes and How to Avoid Them certificate

Design For Agile: Common Mistakes and How to Avoid Them

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How to Attract Users Through Great Onboarding Experiences certificate

How to Attract Users Through Great Onboarding Experiences

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IxDF Membership Certificate

This IxDF Membership Certificate (ID #QzZcGDvSb) has been issued to Gloria Alcayaga in formal recognition of their membership of the Interaction Design Foundation (IxDF).

The authenticity of this membership certificate can be verified on this permanent link.

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