Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology

Conference Details

Year: 2008
Publisher: ACM Press

Description

Over the years, IT systems have become increasingly complex such that management is now a serious bottleneck to personal and organizational productivity. IT service delivery costs are now dominated by operating expenses, and end-user productivity suffers as a consequence. This symposium aims to bring together stakeholders, researchers, practitioners, and designers from diverse fields such as human-computer interaction, human factors, computer science, management science, social sciences, and service sciences, to identify issues, put forward a research agenda, and propose solutions.

Other Years in Series

Other proceedings in the CHIMIT - Symposium on Computer Human Interaction for Management of Information Technology series

Articles

Publications included in this conference proceedings

Velasquez, Nicole F., Weisband, Suzanne P. (2008): Work practices of system administrators: implications for tool design. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 1. https://dx.doi.org/10.1145/1477973.1477975
Gonzalez, Victor M., Galicia, Leonardo, Favela, Jesus (2008): Understanding and supporting personal activity management by IT service workers. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 2. https://dx.doi.org/10.1145/1477973.1477976
White, Kevin F., Lutters, Wayne G., Komlodi, Anita H. (2008): Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 3. https://dx.doi.org/10.1145/1477973.1477977
Heckle, Rosa, Lutters, Wayne G., Gurzick, David (2008): Network authentication using single sign-on: the challenge of aligning mental models. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 6. https://dx.doi.org/10.1145/1477973.1477982
Jaferian, Pooya, Botta, David, Raja, Fahimeh, Hawkey, Kirstie, Beznosov, Konstantin (2008): Guidelines for designing IT security management tools. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 7. https://dx.doi.org/10.1145/1477973.1477983
Bloom, Lance, Clark, Nancy (2008): IT-management software deployment: field findings and design guidelines. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 8. https://dx.doi.org/10.1145/1477973.1477985
Kandogan, Eser, Bailey, John, Maglio, Paul P., Haber, Eben (2008): Policy-based IT automation: the role of human judgment. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 9. https://dx.doi.org/10.1145/1477973.1477986
Calcaterra, Jeffrey, Bailey, John, Oduor, Kenya Freeman (2008): Multiple people and components: considerations for designing multi-user middleware. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 10. https://dx.doi.org/10.1145/1477973.1477987
Jain, Jhilmil, Ari, Ismail, Li, Jun (2008): Understanding the challenges faced during the management of data mining models. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 11. https://dx.doi.org/10.1145/1477973.1477988
Jain, Jhilmil, Ari, Ismail, Li, Jun (2008): Designing dashboards for managing model lifecycle. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 12. https://dx.doi.org/10.1145/1477973.1477989
Gross, Tom, Pekkola, Samuli (2008): Analysing a workflow management system: three levels of failure. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 13. https://dx.doi.org/10.1145/1477973.1477990
Haber, Eben M. (2008): System administrator teamwork: evidence from the SAGE salary survey. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 14. https://dx.doi.org/10.1145/1477973.1477991
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