Author: Susan M. Harrison

Harrison, Susan M. (1995): A Comparison of Still, Animated, or Nonillustrated On-Line Help with Written or Spoken Ins. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth, Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 82-89. https://www.acm.org/sigchi/chi95/proceedings/papers/smh_bdy.htm