Author: Shannon M. Oltmann
Publication Overview
Publication period start: 2011
Number of co-authors: 2
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Shachaf,
Pnina,
Oltmann,
Shannon M.,
Horowitz,
Sarah M.
(2008):
Service equality in virtual reference.
In
JASIST - Journal of the American Society for Information Science and Technology,
59
(4)
pp. 535-550.
https://dx.doi.org/10.1002/asi.20757
Shachaf,
Pnina,
Oltmann,
Shannon M.
(2007):
E-Quality and E-Service Equality.
In:
HICSS 2007 - 40th Hawaii International International Conference on Systems Science
3-6 January,
2007,
Waikoloa, Big Island, HI, USA.
pp. 247.
https://doi.ieeecomputersociety.org/10.1109/HICSS.2007.191
Oltmann,
Shannon M.
(2011):
Telephone & email interviews: using the respondents' context to determine the best intervi.
In:
Proceedings of the 2011 iConference
,
2011,
.
pp. 734-735.
https://dx.doi.org/10.1145/1940761.1940889