Author: Shanhong Qi

Publication Overview

Publication period start: 2005
Number of co-authors: 1

Co-Authors

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Publications

Ma, Li, Qi, Shanhong (2005): Customer satisfaction and service system based on Motive - Hygiene theory. In: Li, Qi, Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 860-863. https://doi.acm.org/10.1145/1089551.1089720
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