Author: James H. Gerlach

Gerlach, James H., Neumann, Bruce, Moldauer, Edwin, Argo, Martha, Frisby, Daniel (2002): Determining the cost of IT services. In Communications of the ACM, 45 (9) pp. 61-67. https://dl.acm.org/doi/10.1145/567498.567500

Bailey Jr, Andrew D., Gerlach, James H., McAfee, R. Preston, Whinston, Andrew B. (1983): An OIS Model for Internal Accounting Control Evaluation. In ACM Transactions on Information Systems, 1 (1) pp. 25-44.

Bailey Jr, Andrew D., Gerlach, James H., McAfee, R. Preston, Whinston, Andrew B. (1982): An OIS Model for Internal Control Evaluation. In: Limb, John O. (eds.) Proceedings of the SIGOA Conference on Office Information Systems 1982 June 21-23, 1982, Philadelphia, Pennsylvania, USA. pp. 27-28.