Author: Haruhito Matsunami

Matsunami, Haruhito (2007): Service Science: Applications of Observation to Real World Business. In: Stephanidis, Constantine (eds.) Universal Access in Human-Computer Interaction. Applications and Services, 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007 Held as Part of HCI International 2007 Beijing, China, July 22-27, 2007 Proceedings, Part July 22-27, 2007, Beijing, China. pp. 951-960. https://dx.doi.org/10.1007/978-3-540-73283-9_103