Author: Elena Rocco

Rocco, Elena (1998): Trust Breaks Down in Electronic Contexts but Can be Repaired by Some Initial Face-to-Face . In: Karat, Clare-Marie, Lund, Arnold, Coutaz, Joëlle, Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California. pp. 496-502. https://www.acm.org/pubs/articles/proceedings/chi/274644/p496-rocco/p496-rocco.pdf