Author: Dieter Lorenz

Publication Overview

Publication period start: 2001

Publications

Lorenz, Dieter (2001): Ergonomic design of Call Centers. In: Stephanidis, Constantine (eds.) HCI International 2001 - Proceedings of the 9th International Conference on Human-Computer Interaction August 5-10, 2001, New Orleans, USA. pp. 600-604.
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