Author: David W. Marlow
Publication Overview
Publication period start: 2004
Publications
Marlow,
David W.
(2004):
Investigating Technical Trouble Tickets: An Analysis of a Homely CMC Genre.
In:
HICSS 2004
,
2004,
.
https://csdl.computer.org/comp/proceedings/hicss/2004/2056/04/205640101cabs.htm