Author: Carol Tyler
Publication Overview
Publication period start: 1991
Publications
Tyler,
Carol
(1991):
Reader Opinion Cards as a Measure of Customer Satisfaction.
In:
ACM Ninth International Conference on Systems Documentation
,
1991,
.
pp. 126-134.
https://www.acm.org/pubs/articles/proceedings/doc/122778/p126-tyler/p126-tyler.pdf