Author: Bernhard Suhm
Publication Overview
Publication period start: 2009
Number of co-authors: 17
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Suhm,
Bernhard,
Bers,
Josh,
McCarthy,
Dan,
Freeman,
Barbara,
Getty,
David,
Godfrey,
Katherine,
Peterson,
Pat
(2002):
A comparative study of speech in the call center: natural language call routing vs. touch-.
In:
Terveen,
Loren
(eds.)
Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference
April 20-25,
2002,
Minneapolis, Minnesota.
pp. 283-290.
Suhm,
Bernhard,
Myers,
Brad A.,
Waibel,
Alex
(2001):
Multimodal error correction for speech user interfaces.
In
ACM Transactions on Computer-Human Interaction,
8
(1)
pp. 60-98.
https://dl.acm.org/doi/10.1145/371127.371166
Oviatt,
Sharon,
Cohen,
Philip R.,
Wu,
Lizhong,
Duncan,
Lisbeth,
Suhm,
Bernhard,
Bers,
Josh,
Holzman,
Thomas C.,
Winograd,
Terry,
Landay,
James A.,
Larson,
Jim,
Ferro,
David
(2000):
Designing the User Interface for Multimodal Speech and Pen-Based Gesture Applications: Sta.
In
Human-Computer Interaction,
15
(4)
pp. 263-322.
Suhm,
Bernhard,
Waibel,
Alex,
Myers,
Brad A.
(1999):
Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction.
In:
Altom,
Mark W.,
Williams,
Marian G.
(eds.)
Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference
May 15-20,
1999,
Pittsburgh, Pennsylvania.
pp. 584-591.
https://www.acm.org/pubs/articles/proceedings/chi/302979/p584-suhm/p584-suhm.pdf
Suhm,
Bernhard,
Peterson,
Pat
(2009):
Call browser: a system to improve the caller experience by analyzing live calls end-to-end.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 1313-1322.
https://doi.acm.org/10.1145/1518701.1518899