Author: Andreas Utsch
Publication Overview
Publication period start: 2001
Publications
Utsch,
Andreas
(2001):
Emotion and stress in call centers.
In:
Stephanidis,
Constantine
(eds.)
HCI International 2001 - Proceedings of the 9th International Conference on Human-Computer Interaction
August 5-10,
2001,
New Orleans, USA.
pp. 632-636.