UX Researcher Intern

Bangalore, IN
Internship
On Site (Office)
Posted 1 month ago

About this role

What you'll be working on

As a UX Research Intern, you won't be scheduling surveys and watching from the sidelines. You'll be doing real research in the field, with real users, on problems that have real consequences.

You'll work closely with our product and design team to understand how doctors, nurses, and expecting mothers interact with our products and where we're falling short.

Day to day, you might be:

  • Planning and running user interviews with gynaecologists, nurses, and ANMs at partner hospitals
  • Conducting usability tests on our B2B clinical platform and B2C consumer app
  • Going on field visits to hospitals and clinics to observe workflows firsthand
  • Synthesising research findings into clear insights that the product and design team can act on
  • Building user personas, journey maps, and research reports
  • Identifying gaps between what users say, what they do, and what they actually need
  • Collaborating with designers to shape product decisions from the research up

What we're looking for

We care more about curiosity and rigour than your resume. That said, here's what will help you hit the ground running:

  • You're currently pursuing or have recently completed a degree in Design, Psychology, Human-Computer Interaction, Anthropology, Sociology, or any field that has trained you to understand people
  • You know the basics of qualitative research how to write a discussion guide, run an interview without leading the witness, and synthesise what you heard into something actionable
  • You're comfortable with ambiguity not every research question has a clean answer, and you're okay with that
  • You can communicate your findings clearly in writing, in a deck, or standing in front of a room
  • You're empathetic by default. Our users are often under stress a nurse at 2am, a first-time mother who doesn't know if what she's feeling is normal. You know how to meet people where they are.
  • Familiarity with tools like Maze, Dovetail, Notion, or Figma is a plus but not a requirement. We'll teach you.

What this is not

We want to be upfront:

  • This is not a remote internship. Our users are in hospitals and clinics. Research happens in person.
  • This is not a role where you'll run one study and write one report. You'll be in the field, iterating constantly.
  • This is not a large company with a defined playbook. Things move fast and sometimes the process is something you'll help build.

What you'll get

  • Hands-on experience doing research that directly influences product decisions not research that sits in a folder
  • Field exposure to healthcare settings that most researchers never get early in their careers
  • A close-knit team that takes research seriously your findings will be read, debated, and acted on
  • Mentorship from the product and design team
  • A strong reference and the foundation of a portfolio that will stand out
  • Stipend - 20.000 Per Month What you'll be working on

As a UX Research Intern, you won't be scheduling surveys and watching from the sidelines. You'll be doing real research in the field, with real users, on problems that have real consequences.

You'll work closely with our product and design team to understand how doctors, nurses, and expecting mothers interact with our products and where we're falling short.

Day to day, you might be:

  • Planning and running user interviews with gynaecologists, nurses, and ANMs at partner hospitals
  • Conducting usability tests on our B2B clinical platform and B2C consumer app
  • Going on field visits to hospitals and clinics to observe workflows firsthand
  • Synthesising research findings into clear insights that the product and design team can act on
  • Building user personas, journey maps, and research reports
  • Identifying gaps between what users say, what they do, and what they actually need
  • Collaborating with designers to shape product decisions from the research up

What we're looking for

We care more about curiosity and rigour than your resume. That said, here's what will help you hit the ground running:

  • You're currently pursuing or have recently completed a degree in Design, Psychology, Human-Computer Interaction, Anthropology, Sociology, or any field that has trained you to understand people
  • You know the basics of qualitative research how to write a discussion guide, run an interview without leading the witness, and synthesise what you heard into something actionable
  • You're comfortable with ambiguity not every research question has a clean answer, and you're okay with that
  • You can communicate your findings clearly in writing, in a deck, or standing in front of a room
  • You're empathetic by default. Our users are often under stress a nurse at 2am, a first-time mother who doesn't know if what she's feeling is normal. You know how to meet people where they are.
  • Familiarity with tools like Maze, Dovetail, Notion, or Figma is a plus but not a requirement. We'll teach you.

What this is not

We want to be upfront:

  • This is not a remote internship. Our users are in

Salary Range

20,000 - 20,000 INR monthly

Benefits & Perks

Mentorship

Recommended Skills for this Position

User Research
Qualitative Research Methods
Usability Testing
Personas Creation
Journey Mapping
Human-Centered Design
Cross-Functional Collaboration
Design Communication
Presentation Skills
Iterative Design
User-Centered Design
Ethical UX Research
Remote and In-Person UX Work

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