Senior UX Designer (Library of Congress)

Senior UX Designer

Job number: 791

This is a remote position.

[REDACTED] is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At [REDACTED], remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

[REDACTED] values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities

Senior Designer serves as an emerging individual contributor within a team, expanding your leadership, guidance, and mentoring skills. With the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. You will interact with stakeholders and utilize influential skills to drive improvements in design processes and practices. Primary expectations of a Senior Designer include:

• Deliver UX design work across program workstreams including discovery artifacts, user flows, wireframes, low and high fidelity prototypes, and usability testing plans in Figma using federal Design System components
• Serve as a subject matter expert on accessibility tools and techniques, annotating Figma designs with keyboard navigation, ARIA patterns, focus management, and screen reader labels before sprint planning
• Conduct stakeholder interviews, workflow observations, usability testing, and competitive analysis, synthesizing findings into actionable artifacts such as personas, journey maps, storyboards, and research reports
• Develop and implement design test cases and test plans, supporting validation of designs against WCAG 2.1 AA and Section 508 compliance standards
• Contribute to the Design System component library, proposing new patterns and visual design artifacts through the established governance workflow in collaboration with senior designers and frontend engineers
• Collaborate with engineers, QA, product owners, and accessibility specialists to validate designs for technical feasibility and Section 508 compliance before sprint commitment
• Develop and present compelling artifacts and presentations that translate complex regulatory and policy requirements into clear, user-centered design solutions for federal stakeholders
• Participate in iterative design activities including participatory design sessions, design critiques, and analysis and synthesis working sessions
• Proactively partner with Senior Designers, remaining receptive to mentorship while also coaching junior designers with actionable, growth-oriented feedback
• Identify design risks and communicate recommendations to mitigate them to program leadership
• May lead accessibility tasks including Section 508 compliance and emerging accessibility standards

Basic Qualifications

• 4+ years of relevant UX and product design experience and a Bachelor's degree, or equivalent additional experience in lieu of a degree
• Must meet federal suitability requirements and pass a background investigation as a condition of employment
• Proficiency in Figma for wireframing, prototyping, and Design System contribution
• Demonstrated subject matter expertise in accessibility tools and techniques including Axe, pa11y, ANDI, JAWS, NVDA, and VoiceOver
• Working knowledge of WCAG 2.1 AA and Section 508 compliance standards, including the ability to develop design test cases and plans aligned to accessibility requirements
• Experience conducting user research including stakeholder interviews, usability testing, task analysis, and conceptual modeling
• Experience producing user requirements specifications, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
• Ability to communicate research findings and design rationale clearly to both technical and non-technical audiences
• Experience working within agile or SAFe delivery environments, integrating design work into sprint-based development timelines
• Familiarity with Miro, Adobe Creative Suite, or other collaborative design and research tooling

Preferred Qualifications

• Prior experience with federal agency digital services or government contracting environments
• Familiarity with LCR 5-220 or comparable federal accessibility standards
• Experience contributing to or governing Design System component libraries across a multi-team program
• Exposure to SAFe PI planning and coordinating design activities across multiple workstreams
• Familiarity with usability testing with assistive technology users including screen reader, keyboard-only, and voice control participants
• Experience authoring accessibility conformance reports or VPATs prior to major releases

To learn more about working at [REDACTED], please visit: [REDACTED]

Benefits

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

[REDACTED] LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, [REDACTED] job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $100,000 - $109,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job Reference

[REDACTED]