Lead UX Researcher (Growth)

• [REDACTED] is hiring a Lead Researcher, Growth, to improve user experiences on [REDACTED] around the globe and drive product excellence within [REDACTED]'s Growth product group
• In your role, you'll focus on understanding how our paid experiences can better help people go on great dates, how premium features serve different communities, and how to leverage experiments to optimize current offering and messaging
• Lead research strategy: Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy
• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals
• Growth experience: including research into international expansion, monetization and/or merchandising
• Building inclusive products: Experience thinking through different audiences' needs, pain points and behaviors, including working with accessibility needs in mind
• Being a strategic cross-functional partner: Work in close collaboration with other researchers and cross-functional partners (i.e., product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term
• Deliver high-impact insights at velocity: Generate actionable insights that help teams make decisions and build momentum towards our mission
• Champion culture and clarity: Model honest, empathetic communication and help cross-functional partners navigate ambiguity with confidence and care

Benefits

• Hybrid and Remote Work: If you're hybrid, you'll come in three times a week. We host our biweekly All-Hands meetings on Wednesdays (often with sweet treats).
• Retirement Benefits: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
• Health Insurance: high-quality medical, dental, and vision coverage for you and your family.
• Paid Time Off: 20 accruable vacation days annually. Plus 1 floating holiday, 10 wellness days, 1 community service day, and a generous company holiday calendar. PTO increases with tenure after 2 years with the company.
• Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents). We also subsidize fertility care and preservation services.
• Wellness: We subsidize OneMedical, ClassPass, and CitiBike memberships. You and your dependents also have access to individual therapy, group therapy, and coaching services through Modern Health.
• Professional Growth: receive a $3,000 annual Learning & Development stipend after three months, along with free access to Udemy, an online marketplace with over 6,000 courses, starting on your first day.
• Dating: Experience what our users experience. All US-based [REDACTED] employees receive a $100 monthly stipend for epic dates.

[REDACTED] Premium is also free for all employees and their loved ones.

• Meals: Receive a $30 weekly Seamless credit. In the NYC office, we offer plenty of options for snacks and drinks. Plus, free catered lunches in the office Tuesday through Thursday. In-office lunch varies by location.
• Community Service: We match charitable donations dollar for dollar to a maximum of $15,000 per employee, and give every US-based employee 1 day off for community service annually.
• Commuting: Every US-based hybrid employee gets a $125 monthly commuter subsidy to use for public transportation, parking, bike maintenance and storage, and more.
• Pets: Feel free to bring your best friend to work with you to the NYC office. For US-based employees, we'll provide pet insurance for your furry family members, too.
• Legal Coverage: You'll receive low cost access to legal coverage that covers custody and support matters, divorce, real estate and home ownership, tenancy issues, tax issues, wills and estate planning, and more.
• Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.