Head of Product Design

San Francisco, US · New York, US · Vancouver, CA · Amsterdam, NL · London, GB · Paris, FR · Singapore, SG · Tokyo, JP
Full-Time
On Site (Office)
Posted 2 months ago

About this role

[REDACTED] is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Winter 2026 Report, [REDACTED] is the best-in-class solution for product, data, and marketing teams. Learn more at [REDACTED].

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

[REDACTED]'s Commitment to Diversity Equity & Inclusion (DEI): [REDACTED] believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

[REDACTED] is moving fast, from product analytics to an AI-native platform with agents embedded across the product, used by over 4,700 companies. We are looking for a strong design leader with a builder mindset to lead a 15-person design team through the next phase of growth.

This is a player-coach role. You manage and grow the team. You also stay in the actual work: elevating quality through feedback, pairing with designers on the hardest UX puzzles, and asking the right questions to unlock the crux of the problem. You'll know every product surface well enough to raise its quality — even if you don't own any single one end-to-end.

Designers are embedded in autonomous pods and need to keep shipping fast. Maintaining speed without compromising on coherence and quality is the job. If that tension sounds like an exciting problem to solve rather than a contradiction to complain about, keep reading.

What you'll do

Build the team. Hire, grow, and retain a high-performing design team, identifying people who will thrive and raise the bar at [REDACTED]. Develop them through direct, specific feedback. Help someone who's stuck get moving again.

Set direction. Drive the design strategy for [REDACTED]'s product suite: Core [REDACTED], Statsig, and Wave (a proactive agent that helps teams build self-improving products). Help define how agents and humans work together in the same workflows.

Champion craft. Strong visual design builds trust, clarity, and delight in the era of AI. Lead by example, elevating the quality of the product through exceptional design execution.

Hold a high bar. AI makes it cheap to ship UI changes, which makes it easy for quality to erode quietly. Set a clear standard for what good looks like and enforce it without becoming an approval bottleneck.

Stay in production. You believe that "the design" is what ships. Code is the material that brings the design to life. Push on the details, the papercuts, the edge cases.

Speak for the customer. Show up in leadership conversations as the voice of the customer, pushing for solutions that genuinely serve their needs and reduce complexity.

What we're looking for

  • You've managed senior, independent IC designers and earned their respect through product and craft judgment.
  • You've shipped products that moved real customer and business metrics, fast.
  • You've created (not inherited) structure inside of a messy, high-growth organization.
  • You've shipped AI-native experiences and use AI tools in your own practice today (we'll ask what you built and what you learned).
  • Your portfolio shows both systems-level thinking and pixel-level craft.
  • Bonus: You've designed for both technical and non-technical users, and can hold that tension without compromising the experience for either.
  • Bonus: Experience with Analytics, Experimentation, or Developer tools.

What this is not

  • Not an executive role that manages up and delegates down. You're deep in the work.
  • Not a pure IC role. You're accountable for a team of 15.
  • Not design ops. Your job isn't to add rituals, templates, or governance.
  • Not the approval committee. Pods keep moving; you create coherence without becoming the bottleneck.

Our values:

At [REDACTED], our values guide how we show up for one another and for our customers:

  • Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
  • Ownership: We take the initiative to solve problems that drive our shared company success.
  • Growth Mindset: We're tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
  • Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

  • Excellent ​Medical, ​Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
  • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
  • Flexible time off, ​paid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
  • Excellent Parental benefits including​: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
  • Employee Stock Purchase Program​ (ESPP)

Other fun facts about [REDACTED]:

  • Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
  • We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
  • We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
  • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
  • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
  • We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
  • Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

[REDACTED] provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for [REDACTED] in Colorado. Colorado range: $285,000 - $427,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for [REDACTED] in New York City. New York City salary range: $317,000 - $476,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for [REDACTED] in San Francisco Bay Area of California. Salary range: $317,000 - $476,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for [REDACTED] in California outside of the San Francisco Bay Area. California salary range: $285,000 - $427,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for [REDACTED] in Washington state. Washington salary range: $285,000 - $427,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for [REDACTED] in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

By applying for this job, you acknowledge that [REDACTED] processes your personal data in accordance with the [REDACTED] Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as [REDACTED] recruiters and/or hiring managers. [REDACTED] will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the [REDACTED] recruiting team will come from an @[REDACTED] email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Salary Range

285,000 - 476,000 USD annually

Benefits & Perks

Health insurance
Dental insurance
Vision insurance
401(k) match
Flexible hours
Paid parental leave
Wellness stipend
Learning budget
Commuter benefits
Home office stipend
Mentorship programs
Charitable giving grant
Paid volunteer time off

Recommended Skills for this Position

Design Management
Design Systems
Human-AI Interaction Design
User-Centered Design
Visual Design
Interaction Design
Cross-Functional Collaboration
Design Thinking
Systems Thinking
Stakeholder Communication and Influence
Data-Driven Design
Design Metrics and KPIs
Portfolio Building

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