Head of Product Design

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📋 Description

• Own the quality bar
• Set a clear, consistent quality bar that the team can orient around and build toward, so great work becomes the natural output of how we design together.
• Build review processes and critique rituals that give the team a shared language for quality and the confidence to make strong craft decisions together.
• Evolve the design system and QA practices so the bar rises as the team grows.
• Dig into one of the most genuinely interesting UX challenges in the space: [REDACTED] has historically had a steep learning curve for new users. Your job is to lower that floor without losing the power that experienced builders love.
• Drive design's strategic influence
• Shape product strategy, not just respond to it. Bring design thinking into roadmap conversations and help surface user problems before they become someone else's brief.
• Help lead [REDACTED]'s expansion toward a broader, less technical audience, a deliberate and exciting strategic shift that design should be leading.
• Build the kind of relationships with Product, Engineering, and leadership where design is a genuine thought partner at every stage.
• Build and grow the team
• Lead a team of around 14 designers today: 2 Design Leads each working with ~6 ICs, plus Design Engineering and UX Research (with more hires ahead).
• Shape the team structure, career framework, and progression paths so people know where they stand and where they're going.
• Create a culture of high standards and honest feedback, where people feel supported to do their best work and have a clear sense of what great looks like.
• Own hiring and headcount planning for the department, and help us grow without losing what makes the team good.
• Build research into how we make decisions
• Establish a pragmatic, continuous research practice from the ground up. We're making our first dedicated UX research hires, so there's real room to shape this.
• Make customer insight, product data, and community feedback a live input to product decisions, so teams are building from evidence at every step.
• Connect research to the decisions that matter most: activation, adoption, retention, and helping new users find their way into [REDACTED] with confidence.
• Help the team work in new ways
• Champion practical AI adoption inside the design org, from prototyping and research synthesis to design QA and workflow efficiency.
• Help the team stay curious and current as the tools, patterns, and expectations around AI products continue to evolve fast.
• Model the kind of working style you want to see: thoughtful, adaptive, and genuinely excited about what's changing.

🎯 Requirements

• 🧭 Product design leadership: You have managed managers, coached senior designers, and built design teams that improve both craft and business outcomes, including making hard performance calls when needed.
• 🧩 Complex product systems experience: You have led design across complex or developer-facing products where UX quality depends on deep product understanding.
• 🎨 Craft authority: You are a quality bar, not just someone who appreciates quality. You can identify great work, explain why it's great, and hold the line on standards even when it's uncomfortable.
• 📣 Strategic influence, not just strategic thinking: You have made design a co-equal in product conversations, not a downstream function. You know how to bring people with you, create debate, and drive decisions.
• 🔀 Structured problem-solving under ambiguity: You find your way into unclear problems and create a plan. You don't just ask good questions, you answer them. You move forward when there's no map.
• 🤖 AI-era product judgment: You understand the AI, automation, or adjacent tooling landscape and can turn emerging patterns into usable, trustworthy product experiences.
• 🔍 Research literacy: You know how to build research into product development so insight becomes part of how teams make decisions, not a separate artifact.
• 📊 Data-informed decision making: You use product analytics, research, and customer evidence to guide decisions instead of relying on taste or opinion alone.
• 🧱 Org design and performance management: You can design team structures, define career paths, raise expectations, and handle difficult performance conversations with clarity.

🏖️ Benefits

• Competitive compensation 💸 – We offer fair and attractive pay.
• Ownership 💪 – Our core value is to "empower others," and we mean it—you'll get a slice of [REDACTED] with equity.
• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness 🩺 –
  • Europe: We provide benefits according to local country norms.*
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning 💰 –
  • Europe: We provide pension contributions according to local country norms.*
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security 🛡️ –
  • Europe: We provide benefits according to local country norms.*
  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth 📈 – We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency 🙏 – We all know what everyone's working on, how the company is doing—the whole shebang.

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