Digital Experience Designer

Jacksonville, US
Hybrid
Posted 1 day ago

About this role

Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join [REDACTED], you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At [REDACTED], we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

  • A flexible hybrid work schedule (three days in the office, two days’ work from home)
  • Full medical, dental, and vision coverage for both teammates AND family members
  • Competitive pay and performance incentives
  • A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The [REDACTED] Digital Experience Designer designs and optimizes user-centered experiences across [REDACTED], [REDACTED]'s member web portal and mobile application, as well as related digital products. Working closely with Product Management, Technology, Analytics, Marketing, and Program teams, this role transforms warrior and family support member insights into intuitive, accessible, and engaging digital experiences that improve resource discovery, self-service adoption, program participation, and overall satisfaction. Using user research, interaction design, information architecture, prototyping, and experience design, the role helps members more easily access support, build meaningful connections, and engage with [REDACTED] programs and services. As a champion for the warrior experience, the Digital Experience Designer helps ensure [REDACTED]…

Benefits & Perks

Health insurance
Dental insurance
Vision insurance
Hybrid work
Performance incentives

Recommended Skills for this Position

User Research
User-Centered Design
Interaction Design
Information Architecture
Prototyping
Accessibility Design
Cross-Functional Collaboration

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