Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore

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Cheryl Wong is currently a UX/Service Designer & ResearchOps at GovTech, Government Digital Services (GDS) Singapore. She has over 11 years of diverse design experiences working as a Team Lead at a veteran design studio that made it to Singapore’s design history books, startup, consultancy and digital experience agency spanning various sectors: Fintech, Banking, Hospitality, Social Impact etc. She is passionate about shaping organisational culture, using design to improve the lives of users & teams while meeting business goals.

Based in Singapore, she has worked on projects around the world: Australia, Bangladesh, East Africa (Serengeti), Hong Kong, India, Indonesia, Malaysia, Maldives, Principality of Liechtenstein, Seychelles, South Africa (Johannesburg), Timor-Leste and UK.

She has organised, facilitated, presented at several tech public events such as Elephants in the room: Shitstorms in UX, CuriousCore’s Leaning Into Change - Experience and Service Design; STACK2020 Conference. She has supported the global UX community as Design Mentor at GDS & ADPList and served as Industry Guest Reviewer at Singapore Polytechnic Grad Show and General Assembly. She is a contributor for a Gluework article and was featured in TEDx’s Storytime revamping reading environments in India and will be organising an upcoming Learning Circles: Operationalising ResearchOps at Scale. In recognition of her design & impact on society, she has been featured on Google’s Women TechMakers’ International Women’s Day, alongside numerous accolades.

Come down to hear us cover:

  • Service design at GovTech

  • Scaling user research for GoBusiness

  • Generic Stakeholder Management tips

  • Applying to be a UX Designer at GovTech

  • Bootcamp portfolios vs professional portfolios

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Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore

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IxDF Kuala Lumpur
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Meet people who love design as much as you do. Together we learn new skills, grow our networks, and discover new job opportunities.

Join us to make lifelong friendships over coffee and a shared love of design! ❤️

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Hi all! Please use this discussion thread to discuss Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore held on Feb 21, 2022. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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Local Leaders of IxDF Kuala Lumpur

Idyawati Hussein

Idyawati Hussein

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Alor Setar, Kedah, Malaysia
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Serag M Imhemed

Serag M Imhemed

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Cyberjaya, Cyberjaya, Malaysia
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Shaza Hakim

Shaza Hakim

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Lagkawi, Kedah, Malaysia
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Murni Mahmud

Murni Mahmud

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Sg. Buloh, Selangor, Malaysia
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Questions? We've Got Answers

What is an IxDF Local Group and why should I join one?

An IxDF Local Group is a meeting point for people with a passion for design in your city.

You don't need to be a designer, just passionate about great design and how it can improve your work and career.

Meetups are the heartbeat of IxDF Local Groups, whether we meet at a café, a creative space or a local company. There's nothing quite like the magic of meeting face-to-face to share ideas and inspiration.

We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a café can ignite collaborations and friendships that last a lifetime.

You'll also have a private and exclusive online forum where you can openly get help and career advice.

Simply put, we learn together and smile together.

You'll expand your career network, discover new skills, explore job opportunities, meet potential clients, or even find your next dedicated team member when you join an xDF Local Group.

Remember: Your network is your net worth.

What goes on in an IxDF Local Group?

Your IxDF Local Group is led by an IxDF Local Leader and serves as a vibrant hub where you can network, learn and grow.

Here's what you can expect:

  • A community of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.

  • Meetups are the heartbeat of IxDF Local Groups, whether we meet at a café or a creative space. There's nothing quite like the magic of meeting face-to-face to share ideas and inspiration.

  • We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a cafe can ignite collaborations and friendships that last a lifetime.

  • You don't have to be a designer, just passionate about great design and how it can improve your work and career. Design skills make you valuable - in any job and any industry.

  • You'll also have a private and exclusive online forum where you can openly get help and career advice.

  • We help each other find new career opportunities and jobs.

  • We also host more formal workshops to share knowledge and learn from each other, e.g., case studies, success stories and practical experiences.

  • We have ongoing conversations about current design topics and local opportunities, which can help you stay ahead of industry developments and identify career opportunities.

  • And lastly, peer-led sessions focused on specific design challenges that will help you build expertise and sharpen your problem-solving skills.

In other words, we learn together and smile together. We lift each other up.

I'm not even a designer. Should I still join an IxDF Local Group?

Yes, absolutely!

IxDF Local Groups are for everyone, regardless of your professional background.

Design skills make you valuable. In any job and any industry. That's why our IxDF Local Groups are not just for professional designers. They're communities of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.

No matter what your job currently is, you'll find a supportive community to connect and grow with.

Each meetup is a chance to grow, learn, and connect with passionate professionals like yourself. Even small gatherings create big opportunities for personal and professional growth.

Learn Together.
Smile Together

In a world that's getting more artificial, lonely, and competitive, IxDF brings the heart back.

We're a community with heart and soul, so you never have to face the job market alone. At IxDF, we lift each other up, learn together, and spark friendships that grow your career.

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