Remote usability testing

Date and time
Location
Online

About the Meetup

Hi IxDF Frankfurt,

let's meet online and discuss UX! In specific, I want us to learn and share experiences on usability testing remotely. So far, I just learned, it would be the last opportunity, to get a usability test run. Currently it´s my only opportunity. So lets take it as a chance to increase skills.

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In our video call, let's get to know each other and share related problems we’re facing and discuss how we can solve them. Save the date, grab your laptop (or phone!), and let’s see each other online!

Agenda:

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Looking forward to meeting you!

Cathrin

_______________________


Hi my name is Cathrin,

First a short intro about me:
I´m a UX Designer in a technology developing & producing company in the B2B (business to business) market. The company I work for, Agilent Technologies, is creating and distributing laboratory analytical equipment and has about 16.000 employees worldwide. In the near of Karlsruhe, we have a site with about 1.200 people working. And there is the one Design team based that is supporting the entire company and in which I work for 5 years now.

Now how I got to the topic:
So far, I have experience with doing usability testing for HW and SW separately and HW+SW combined testing. Usually I build the prototypes, prepare the testing and guide the test participants through the test personally.
But now I am facing a special situation. The only way I could continue with usability testing would be doing it remotely, which I learned in my UX education, would be the least preferred way. Because of this comment I never did it and now it´s the time to learn it.

Now we all can learn from each other.
Does someone of you have some experience with remote usability testing and would like to share some insights with us? What are the benefits of testing remotely, what are the hurdles? What should be avoided and what shall we consider, when testing remotely?

Thank you very much!
Cathrin

______________________

Let´s have a discussion in the chat below!


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Karlsruhe, Germany

Chi Sohns

UX Designer

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