IxDF SCL #56 - Active Listening para asistentes virtuales y la experiencia de usuario
Online Meetup
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En esta charla, hablaremos sobre los nuevos enfoques para la mejora de un bot y cómo el equipo de Movistar Chile se ha dispuesto a abordarlo.
En este encuentro conoce a Elizabeth Gallardo (LinkedIn), Diseñadora UX en la Gerencia de Inteligencia Artificial de Telefónica Chile, parte del equipo de desarrollo e implementación de soluciones cognitivas. Participa en el proyecto: Asistente Digital de Movistar.
También contaremos con la participación de Sebastián Millar (LinkedIn), Lingüista que trabaja en el manejo del lenguaje y léxico para el entrenamiento de asistentes conversarcionales. Desarrollo lingüístico de distintos canales de atención. A cargo del mejoramiento y optimización del motor cognitivo, a través de la identificación de errores y puntos de mejora a través de sets de pruebas. Utilización de metodologías ágiles.
Hablaremos sobre Active Listening, que es el proceso de análisis de todas las interacciones que un usuario tiene con un asistente digital. Esta metodología intenta abarcar escenarios posibles, para mejorar las respuestas entregadas al usuario y así optimizar la experiencia con el asistente virtual.
La conversación será guiada por Pamela Donoso Oggero (LinkedIn), Country Manager de IxDF Chile y CEM en Posmo CX Consulting & Research.
Es un evento online 100% gratuito.
Inscríbete en el siguiente formulario: https://forms.gle/CDPfoN1xzusagoaTA

Inscríbete en el siguiente formulario: https://forms.gle/CDPfoN1xzusagoaTA
Online Meetup
Attendance is free.
No IxDF membership required.
Meet people who love design as much as you do. Together we learn new skills, grow our networks, and discover new job opportunities.
Join us to make lifelong friendships over coffee and a shared love of design! ❤️
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Journalist, expert in Digital Area | Lead I.A. & Content Manager
Online Meetup
Attendance is free.
No IxDF membership required.
Meet people who love design as much as you do. Together we learn new skills, grow our networks, and discover new job opportunities.
Join us to make lifelong friendships over coffee and a shared love of design! ❤️
An IxDF Local Group is a meeting point for people with a passion for design in your city.
You don't need to be a designer, just passionate about great design and how it can improve your work and career.
Meetups are the heartbeat of IxDF Local Groups, whether we meet at a café, a creative space or a local company. There's nothing quite like the magic of meeting face-to-face to share ideas and inspiration.
We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a café can ignite collaborations and friendships that last a lifetime.
You'll also have a private and exclusive online forum where you can openly get help and career advice.
Simply put, we learn together and smile together.
You'll expand your career network, discover new skills, explore job opportunities, meet potential clients, or even find your next dedicated team member when you join an xDF Local Group.
Remember: Your network is your net worth.
Your IxDF Local Group is led by an IxDF Local Leader and serves as a vibrant hub where you can network, learn and grow.
Here's what you can expect:
A community of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.
Meetups are the heartbeat of IxDF Local Groups, whether we meet at a café or a creative space. There's nothing quite like the magic of meeting face-to-face to share ideas and inspiration.
We also host regular IxDF Design Dinners, where we enjoy great food and help each other learn and grow. Even a simple coffee meetup in a cafe can ignite collaborations and friendships that last a lifetime.
You don't have to be a designer, just passionate about great design and how it can improve your work and career. Design skills make you valuable - in any job and any industry.
You'll also have a private and exclusive online forum where you can openly get help and career advice.
We help each other find new career opportunities and jobs.
We also host more formal workshops to share knowledge and learn from each other, e.g., case studies, success stories and practical experiences.
We have ongoing conversations about current design topics and local opportunities, which can help you stay ahead of industry developments and identify career opportunities.
And lastly, peer-led sessions focused on specific design challenges that will help you build expertise and sharpen your problem-solving skills.
In other words, we learn together and smile together. We lift each other up.
Yes, absolutely!
IxDF Local Groups are for everyone, regardless of your professional background.
Design skills make you valuable. In any job and any industry. That's why our IxDF Local Groups are not just for professional designers. They're communities of professionals from all walks of life, who share a passion for great design and how it can benefit their career, their company, and society in general.
No matter what your job currently is, you'll find a supportive community to connect and grow with.
Each meetup is a chance to grow, learn, and connect with passionate professionals like yourself. Even small gatherings create big opportunities for personal and professional growth.
In a world that's getting more artificial, lonely, and competitive, IxDF brings the heart back.
We're a community with heart and soul, so you never have to face the job market alone. At IxDF, we lift each other up, learn together, and spark friendships that grow your career.