International Journal of Service Industry Management
Journal Details
Publisher:
Emerald Publishing
Articles
Publications included in this journal
Butcher,
Ken,
Sparks,
Beverley,
O'Callaghan,
Frances
(2001):
Evaluative and relational influences on service loyalty.
In
International Journal of Service Industry Management,
12
(4)
pp. 310-327.
https://www.emeraldinsight.com/journals.htm?articleid=851723