UX Writer

As UX Writer for [REDACTED], you will create new and differentiated digital content experiences focused on the financial advisor, individual investor and institutional audiences. You'll collaborate with cross-functional teams, stakeholders and business leaders to deliver new and improved content experiences for web and mobile. You have a passion for quality and you're ready to add to a high-impact team of thinkers and doers to determine what's possible to reach the right audiences at the right time with the right messaging.

Job Duties and Responsibilities

• Write and edit content that simplifies the experience and engages users
• Write and incorporate effective metadata, SEO/AI language, tagging, CTAs, headers, subheads, alt text, page content to reach desired outcomes.
• Collaborate with cross-functional teams including marketing, products, sales, data/technology, and digital experience owners
• Provide specific feedback that is constructive, smart, and intelligible provides definite direction on where to take the experience next.

Required

• Bachelor's degree in English, Journalism, Technical Writing, UX, Communications, or equivalent practical experience
• Experience in shaping content for multi-disciplinary projects
• UX-focused writing samples and style guidelines
• 3 years of experience in user-focused writing, including work in hardware, software, digital agency, documentation, or journalism
• Experience developing information architecture for complex documentation sets or product suites.
• Experience with accessibility best practices.
• Knowledge of online technology and related products, including web and mobile UI and tools.
• Ability to work in SEO/AI requirements, understand and work in web writing principles.

Preferred

• Ability to extract complex concepts and quickly turn around content flows, clear copy, and information architecture
• Ability to manage ambiguity, work autonomously and multi-task in an agile environment
• Knowledge of JIRA/Confluence, agile methodologies
• Knowledge of Adobe Experience Manager (or other CMS) and Adobe Target
• Demonstrated communication expertise outside UX writing
• Understanding of design, development, QA
• Knowledge of digital marketing, products, financial industry

Pay Transparency

[REDACTED]’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $89,691.00 - $121,346.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors [REDACTED] deems important.

[REDACTED] is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. [REDACTED]’s plans/policies are subject to change at any time at [REDACTED]’s discretion.

[REDACTED] provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

[REDACTED] is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [REDACTED] or call [REDACTED] and request Human Resources.