UX Writer

We are seeking an experienced researcher to help us increase our velocity in delivering knowledge, products, and capabilities that help educational institutions empower student outcomes with academic integrity

As a UX Researcher, you will be responsible for creating clear, user-centered product content and contributing to content decisions across the end-to-end product development process

You will collaborate closely with product and engineering partners as well as the cross-functional UX team

You thrive in a collaborative, fast-paced environment where requirements can change

Our environment requires good judgment, knowing when to move quickly with clear, practical content and when to spend more time exploring, testing, and aligning on the right content approach

The UX Writer will work closely with designers, researchers, product managers, and other stakeholders on a day-to-day basis

They will write, review, and refine product content across the user experience, from interface copy and onboarding to product guidance

They will use user experience outcomes, product context, and content principles to make complex experiences clearer, more consistent, and easier to use

They will work closely within the UX Writing team, where every work day is full of collaboration, curiosity, and shared commitment to creating meaningful product experiences

Write clear, concise UX copy for product experiences, including UI text, error messages, and onboarding

Create and improve user guidance and release notes

Collaborate with UX Designers and Product Managers throughout the design process, offering copy and content feedback from early concepts through delivery

Apply UX writing principles, style guidance, accessibility considerations, and user research to your content decisions

Explain the reasoning behind content choices to stakeholders clearly and confidently

Manage project-level feedback loops with stakeholders and respond constructively to feedback

Use [REDACTED] to track, prioritize, and deliver work within a structured sprint process

Benefits

• Social impact programs
• Charity donation matching
• Paid volunteer days
• Employee Resource Groups
• [REDACTED] community
• Virtual and in-person team events
• Tuition reimbursement
• Action & Ownership recognition
• Focused development plan
• Access to [REDACTED]
• Annual learning festival
• Remote-first working arrangements
• Mental health & coaching support
• Wellness/Home office allowance
• Company & national holidays
• Self-care days