UX/UI Lead – B2B Product Experience

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📋 Description

• Develop a detailed understanding of our users, their goals, their constraints, and how they make decisions.
• Identify product problems and question assumptions before proposing interface solutions.
• Help define product requirements, workflows, and priorities.
• Apply behavioural and cognitive principles to complex enterprise workflows.
• Define and maintain the UX/UI strategy for a complex B2B SaaS platform.
• Design workflows for risk, compliance, and data-intelligence use cases.
• Turn complex product requirements into clear and usable interfaces.
• Produce detailed designs that engineering teams can implement.
• Work with engineers to resolve technical constraints and maintain design quality during implementation.
• Create and maintain a scalable design system.
• Design for multiple markets, including Europe, the United States, and Latin America.
• Design multi-user workflows, permission models, administrative tools, dashboards, and onboarding flows.
• Make complex data and processes understandable to non-technical users.
• Support product marketing through onboarding, feature launches, in-product messaging, and sales enablement materials.
• Work closely with the CEO, Head of AI, product and engineering teams, and regional sales teams.
• Conduct user research with enterprise clients, including compliance teams, risk teams, administrators, and senior decision-makers.
• Test product assumptions and validate designs before and after implementation.
• Review shipped work and improve the product based on user feedback, observed behaviour, and product data.

🎯 Requirements

• At least 8 years of experience in UX/UI or product design.
• Several years of experience in B2B SaaS or enterprise software.
• Strong product judgement and a record of making effective product decisions.
• A strong understanding of user psychology, behaviour, and decision-making.
• The ability to define problems, challenge assumptions, and reason from first principles.
• A portfolio that shows your role in product decisions, not only final interface designs.
• A portfolio that shows work from research and early concepts through to shipped products.
• Experience designing complex workflows and data-heavy interfaces.
• Experience with multi-user or multi-stakeholder products.
• Experience creating or maintaining a design system.
• Experience working directly with software engineers.
• The ability to understand technical constraints and produce implementation-ready designs.
• Evidence that your work improved conversion, adoption, retention, usability, or sales outcomes.
• A working knowledge of product positioning, messaging, and feature launches.
• Strong written and verbal communication skills.
• Experience working remotely and across time zones.

🏖️ Benefits

• Remote work options