UX/UI Designer

We're looking for a UX/UI Designer to own end-to-end experiences across our digital products. You'll design the front-end experiences for our website that our personalisation and Data 360 capability brings to life, turning unified customer data into relevant, well-crafted moments across the journey.

Sitting within the Customer & Campaigns team, your design remit is horizontal - your work serves promotional campaigns, online trading, and the wider customer experience, not just CRO. This is a hands-on role with real ownership: you'll design, test, iterate, and contribute to the systems that let us scale design well.

The role

This is a dynamic, results-focused role, perfect for someone who thrives in a fast-paced retail environment and knows how to think bigger picture.

Your key responsibilities:

• Design end-to-end experiences: user flows, wireframes, prototypes, and high-fidelity UI
• Translate business goals and customer needs into clear, usable design solutions
• Contribute to and help maintain our design system to drive consistency and scale
• Plan, run, and synthesise user research, usability testing, and feedback to inform design decisions
• Partner closely with developers and the wider team to ensure designs are implemented accurately and at quality
• Use data and analytics to validate decisions and iterate after launch
• Present and rationalise your design work to stakeholders, bringing them along on the "why"
• Design personalised and dynamic experiences: how content, recommendations, and journeys adapt to different customer segments
• Translate customer segments and data-driven triggers into clear, intentional UI and interaction patterns
• Build personalisation-ready components into the design system so experiences scale consistently

What you bring to the table:

• 2–3 years' experience in a similar product, UX/UI, or digital design role
• Experience across Salesforce; in particular Salesforce Core, Personalisation, Constructor, Optimizely.
• Strong craft across interaction and visual design, with fluency in tools like Figma
• A solid grasp of user research and usability testing methods, and the ability to turn findings into action
• Comfort using qualitative and quantitative data to inform and defend design decisions
• Strong collaboration skills, and the ability to communicate design rationale clearly to non-designers

Why choose [REDACTED]?

Our culture is genuinely people-first.

What you'll love:

• Career progression that's real - we actively develop and promote from within
• A modern office space - on-site car parking, full kitchen facilities
• Team member discounts - industry-leading savings for you and your family
• Giving back - make a difference through our partnership with Ronald McDonald House® Australia
• Club Epic - access to exclusive discounts and offers struck with other retailers

A little bit about us:

[REDACTED] is one of Australia's leading furniture retailers, with 65 stores (and counting!) across the country.

For over 50 years, we've been helping Australians create beautiful homes with stylish, affordable furniture and we're only getting started. We're a dynamic, fast-growing business with a strong culture built on innovation, collaboration, and customer focus. At [REDACTED], your ideas, experience, and individuality are valued – because we know that diverse perspectives drive smarter thinking and better results.

If you're ready to be part of a team that's shaping the future of home living in Australia, we'd love to hear from you.