UX/UI Designer
About this role
📋 Description
- Support UX/UI execution for an assigned product portfolio
- Partner with PMs, UI Designers, SMEs, and stakeholders
- Create UI designs and high-fidelity prototypes grounded in Human-Centered Design principles
- Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
- Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
- Conduct or support usability sessions, feedback reviews, and validation activities
- Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
- Identify and escalate usability risks, insights, and opportunities to PMs and the UX Lead
- Participate in accessibility and usability forums
- Contribute to product recommendations that improve user adoption, workflow, and experience quality
🎯 Requirements
- Bachelor’s degree in relevant discipline or equivalent practical experience
- 3–6 years of relevant UX, UI, usability, product design, or related commensurate experience
- Experience supporting usability evaluations, task-based testing, or user-centered product validation
- Experience collaborating with product managers, designers, and developers
- Experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma or Adobe XD
- Understanding and experience applying Human-Centered Design (HCD) principles informed by user research
- Strong written, analytical, facilitation, and communication skills
- Ability to obtain and maintain a Suitability/Public Trust clearance
- Preferred: experience supporting healthcare, telehealth, or government digital products
- Preferred: familiarity with accessibility principles and inclusive design
- Preferred: experience working within Agile product teams
- Preferred: experience supporting the Department of Veterans Affairs or familiarity with VA systems
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