UX Strategist, Mid

UX Strategist, Mid

The Opportunity:

Are you looking to transform the way a user interacts with applications? You know that a good system is more than just the code, infrastructure, and a nice-looking interface—it’s the way it addresses a user’s needs. As a UX Strategist, you put yourself in the user’s place to understand the best ways they can engage with the system. We’re looking for someone creative like you to help develop the ultimate user experience.

In this role, you’ll work closely with product managers to understand your clients’ vision and their users’ needs. Working on an Agile team, you’ll act as a storyteller, translating research into actionable user insights. You’ll be involved with the full spectrum of the digital creative process, including user research, interface design, usability testing, and product implementation. Your experience will help you advocate for the prioritizations of design-centered changes, refinements, and improvements while keeping the end-user at the center of your work.

Are you ready to help our clients meet their mission by changing the face of healthcare?

Join us. The world can’t wait.

You Have:

• 5+ years of experience supporting UX/UI design efforts for enterprise or government programs within low‑code/no‑code (LCNC) platforms
• 5+ years of experience creating and maintaining design systems or component libraries to ensure consistency across multiple applications
• 5+ years of experience collaborating closely with business analysts and developers to translate requirements into usable, scalable design components
• 5+ years of experience conducting client-facing design sessions, requirement reviews, and usability discussions
• Knowledge of Figma, including component creation, auto‑layout, prototyping, and managing design systems
• Knowledge of Visio for workflow diagrams, process maps, and system visualization
• Ability to design reusable, standardized components and ensure alignment across multiple teams and platforms
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• HS diploma or GED

Nice If You Have:

• Experience ensuring Section 508 compliance across all design deliverables
• Experience working with government agencies or federal digital services teams
• Experience with LCNC platforms such as ServiceNow, PowerApps, or Appian and how UX patterns adapt within constrained environments
• Knowledge of accessibility guidelines, including WCAG and 508, and how they apply to UX design
• Ability to communicate design decisions clearly to both technical and non‑technical stakeholders
• Ability to gather requirements, translate them into intuitive designs, and iterate quickly based on feedback
• Ability to maintain an organized, governed component library for long-term program use
• Ability to ensure all designs meet accessibility and compliance standards
• Ability to support client engagement, lead discussions, and represent the UX perspective confidently

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At [REDACTED], we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in [REDACTED]’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at [REDACTED] is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of [REDACTED]’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at [REDACTED], and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a [REDACTED] or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a [REDACTED] or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.