UX Strategist and Researcher

Washington, US
Posted 1 month ago

About this role

UX Strategist and Researcher

The Opportunity:

We are seeking a UX Strategist and Researcher to lead user‑centered research and experience strategy for digital twins and [REDACTED]‑based applications. You will identify user goals, workflows, and pain points and translate those insights into clear experience direction for multidisciplinary teams.

In this role, you will collaborate with clients, stakeholders, and product teams to define research objectives, manage expectations, and ensure user insights shape product and design decisions. You will produce core documentation such as engagement plans and findings reports as well as maintain continuity through design‑development tracking and coordinated handoffs in a fast‑moving environment.

This position requires autonomy, strong analytical and communication skills, and the ability to manage upwards while influencing strategy. You will also mentor colleagues and support the continued growth and maturity of our UX practice.

Join us. The world can’t wait.

You Have:

  • 3+ years of experience in UX research or product design
  • Experience communicating ideas across cross‑functional teams operating in an Agile environment via working sessions, stakeholder engagement, and design reviews
  • Experience using [REDACTED] ecosystem and the judgment to apply AI tools appropriately
  • Ability to plan and conduct user research, including discovery, interviews, usability tests, and field studies, translate insights into artifacts, including personas, stories, and flows, and design recommendations for complex, enterprise‑level applications
  • Ability to obtain a Secret clearance
  • Bachelor’s degree

Nice If You Have:

  • Experience with [REDACTED]‑based applications, including AR, VR, XR, digital twins, or simulations
  • Experience with spatial UX, data visualization, and design systems
  • Experience mentoring or influencing team direction
  • Knowledge of accessibility and compliance standards such as [REDACTED] or 508
  • Industry‑recognized UX certifications such as [REDACTED] or [REDACTED] Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At [REDACTED], we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in [REDACTED]’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at [REDACTED] is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of [REDACTED]’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at [REDACTED], and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a [REDACTED] or customer facility.

Hybrid: If this position is listed as hybrid, you will be expected to work from a [REDACTED] facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

Onsite: If this position is listed as onsite, work will primarily be performed at a [REDACTED] office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Salary Range

62,000 - 141,000 USD annually

Benefits & Perks

Health insurance
Paid leave
Tuition assistance
Professional development
Dependent care benefits
Life insurance
Disability insurance
Retirement benefits
Work-life programs
Employee recognition awards

Recommended Skills for this Position

User Research
UX Strategy
Qualitative Research Methods
Usability Testing
Human-Centered Design
Cross-Functional Collaboration
Stakeholder Communication and Influence
Agile/Scrum
Personas Creation
Design Communication
Designer-Developer Handoff
Information Architecture
Interaction Design
Extended Reality (XR) UX Design
Data and Information Visualization
Design Systems
Accessibility Design
AI-Assisted Design Workflow

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