UX Researcher

Job Description

[REDACTED] (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, [REDACTED] provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at [REDACTED].

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: [REDACTED]

We are looking to hire a UX Researcher to join our research team to focus on our payments product within Invoice Simple and Joist. Payments is a core growth and retention driver across both Invoice Simple and Joist. This role plays a critical part in shaping how service professionals adopt, trust, and expand their use of payments – directly influencing conversion, retention, and long-term customer value.

Invoice Simple is the leading invoice app for contractors, freelancers, owner-operators, creatives, and other small business owners in any industry and in any country. Invoice Simple is the easiest way to invoice your customers and get paid. Joist is the #1 app built exclusively for contractors. Our easy-to-use mobile and web applications give home pros the ability to quickly create professional estimates and invoices, accept payments, and manage their projects from anywhe…