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UX Researcher
About this role
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๐ Description
- Collaborate with [REDACTED] software designers and CBPO stakeholders on research needs for the CAST Next Generation process
- Identify research goals and priorities with software developers and stakeholders
- Define research questions and select optimal data collection methods for the spatially explicit CAST application
- Develop and manage research plans and resources for the spatially explicit CAST application prototype
- Identify suitable CAST participants and gather user feedback
- Transform research findings into actionable insights guiding new functionality decisions
- Present findings to designers, software developers, and CBPO stakeholders
- Inform and guide wireframes and design mock-ups
- Develop improved information architecture and design options for CAST and associated data communication products
- Conduct usability testing and analytics to understand CAST users and behavior
- Serve as a bridge between users and the [REDACTED]/CBPO product team to inform UX design decisions, functionality, and accessibility
๐ฏ Requirements
- Candidate must have a BA/BS degree
- Minimum of 3 years of experience in UX Research or UI/UX Design for digital products or services
- Must be able to obtain a Public Trust and meet government background investigation requirements
- Must speak fluent English
- Ability to effectively convey ideas and research findings
- Understanding of current CAST users' perspectives and needs
- Applying Design thinking principles
- Critical thinking for problem solving
- Ability to work collaboratively with cross-functional teams
๐๏ธ Benefits
- Equal employment opportunity policy
- Reasonable accommodations for applicants
- Shareholder Preference in accordance with Public Law 88-352
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