UX Researcher
About this role
📋 Description
- Lead product discovery sessions, client interviews, and user research
- Identify business challenges, understand user needs, and uncover product improvement opportunities
- Conduct market and competitor research and validate potential solutions before development
- Gather, analyze, and document client and business requirements
- Translate requirements into functional specifications, user stories, acceptance criteria, and workflows
- Collaborate with stakeholders and technical teams to clarify requirements and evaluate feasibility
- Manage project scope, timelines, milestones, deliverables, and priorities from discovery through implementation
- Coordinate cross-functional teams, monitor progress, resolve blockers, and communicate updates to clients and leadership
- Translate research findings and business requirements into product recommendations
- Evaluate, prioritize, and plan product improvements with product leadership and technical teams
- Apply human-centered design principles to develop practical, intuitive product solutions
- Create or collaborate on wireframes, user flows, and basic prototypes
- Liaise between clients, business stakeholders, and technical teams
- Manage stakeholder expectations and facilitate project decision-making
- Establish and improve processes, documentation standards, and best practices
- Coordinate project priorities and timelines and provide project updates to leadership
🎯 Requirements
- Experience in human-centered design, UX design, or user research (minimum not specified)
- Experience mapping user journeys and building interactive prototypes
- Experience with software products related to healthcare or medical practice
- Knowledge of design thinking methodologies
- Ability to conduct client interviews and user research
- Ability to conduct market and competitor research
- Requirements gathering and analysis skills
- Ability to create functional specifications, user stories, acceptance criteria, and workflows
- Project management skills, including scope, timelines, milestones, deliverables, and priorities
- Ability to create or collaborate on wireframes, user flows, and basic prototypes
- Ability to coordinate cross-functional teams and stakeholders
- Must be available during standard US business hours: 9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST
🏖️ Benefits
- Positive impact on patient care through medical practice solutions
- Team-oriented environment
- Remote work arrangement
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