UX Researcher – Mixed Methods

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📋 Description

• Support a Product Risk & Compliance research team focused on understanding and mitigating product risk across a global family of applications
• Partner with Compliance, Legal, Policy, Product Management, Design, and Data Science
• Design and execute complex mixed methods research using interviews, diary studies, surveys, concept evaluation, and usability research
• Own research projects end to end, including research planning, participant criteria, recruiting, fielding, analysis, synthesis, and stakeholder readouts
• Select appropriate qualitative and quantitative methodologies based on the research question, timeline, and business need
• Conduct quantitative analysis including survey analysis, sampling, weighting, descriptive statistics, and inferential statistics
• Triangulate qualitative findings, quantitative data, and product or behavioral signals
• Translate research findings into clear, actionable recommendations that influence product and policy direction
• Communicate and socialize insights across teams beyond the immediate product group
• Maintain clear research documentation and project handoffs
• Independently navigate ambiguous research questions, compressed timelines, shifting priorities, and evolving stakeholder needs

🎯 Requirements

• 10+ years of UX Research, Product Research, or related research experience
• Demonstrated experience independently designing and executing mixed methods research
• Strong qualitative research expertise across multiple methodologies
• Strong quantitative research capabilities, including survey design, sampling, data cleaning, weighting, and statistical analysis
• Experience using statistical or scripting tools such as R, Python, or SPSS
• Ability to evaluate methodological tradeoffs and adapt research approaches as constraints change
• Experience identifying and addressing sampling, bias, and research validity considerations
• Proven examples of research influencing meaningful product, policy, or business decisions
• Experience working with cross functional partners in fast moving, ambiguity heavy environments
• Strong understanding of research ethics and participant privacy requirements
• English (Required)
• Must address whether sponsorship to work in the US will be required now or in the future

🏖️ Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

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