UX Researcher

Company Description

Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join [REDACTED] to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500'000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at [REDACTED]. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don't be shy, apply

Job Description

We're looking for a mixed‑methods UX Researcher to keep momentum on key initiatives (while a team member is on extended leave). You'll run end‑to‑end research that directly shapes [REDACTED]'s products across investing, trading, daily banking and crypto. You'll collaborate closely with product managers, designers, data/analytics, and engineering to turn user insight into confident product decisions.

What you'll do (outcomes & responsibilities)

• Plan and execute research across discovery and evaluation (interviews, usability studies, field studies, surveys, tree/card tests), matching method to decision and timeline.
• Deliver clear, actionable insights: synthesize evidence into concise narratives, opportunity areas, and prioritized recommendations; ensure findings land with the right stakeholders.
• Measure experience & impact: define success metrics (e.g., t…