UX Researcher - Exchange, Trading Experience

UX Researcher - Exchange, Trading Experience

Hong Kong, Hong Kong SAR

Product Management & Product Design – Product Management

Full-time

Hybrid

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

We're looking for a UX Researcher who understands both design excellence and trading. You'll be embedded in a product team that obsesses over craft, where your research directly shapes trading interfaces used by professionals worldwide. This isn't a typical research role removed from the product. You'll need design literacy to evaluate interface quality, trading knowledge (or curiosity) to speak credibly with power users, and research rigor to uncover insights that drive decisions

What Makes You Different - Design-Literate

• You can evaluate design quality, not just gather feedback on it
• You distinguish between surface preferences and fundamental usability issues
• You're comfortable in Figma, analyzing prototypes, and giving actionable design feedback
• You understand information hierarchy, cognitive load, interaction patterns, and visual design
• You've seen research directly improve product design, not just validate assumptions

What Makes You Different - Understand Trading

• You're genuinely curious about trading and eager to become a domain expert
• You're a quick learner who can speak credibly with professional traders after onboarding
• You recognize that researching professional tools requires different approaches than consumer apps
• You're willing to learn trading concepts (order books, li…