UX Researcher, Data Analyst, Optimization Specialist

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📋 Description

• Build and maintain detailed journey maps and end-to-end conversion funnels
• Understand and improve how users move through the funnel
• Conduct thorough data analysis in GA4 and Shopify to understand user interactions
• Build and maintain LTV cohort analyses
• Plan and run qualitative research
• Partner with developers to tag interactive elements of the site
• Maintain a high-velocity, robust A/B testing program
• Skillfully translate key findings into insights and recommendations
• Work alongside the UX Strategist, designers, and developers

🎯 Requirements

• 4–7 years of experience in e-commerce, UX research, or product/data analytics
• Expertise in Google Analytics, the Shopify ecosystem, and various A/B testing software platforms
• Understanding of quantitative data analysis, statistics, and data visualization
• Strong grounding in journey mapping, funnel analysis, and LTV cohorting
• Understanding of best-practice experimentation design
• Knowledge of user-centered design process and design thinking strategies
• Comfort applying both quantitative and qualitative research methods to the same problem
• Ability to create effective reports, present them clearly, and use tools that properly derive insight from user data
• Ability to create artifacts such as prototypes, wireframes, user flows, and wireflows to communicate ideas internally and externally
• Experience working across functional teams like development, design, and project management

🏖️ Benefits

• Full medical, dental, vision, disability, and company paid life insurance
• Employer 401(k) contributions
• Employee assistance program
• Start accrual with 20 days of PTO annually + holidays
• Annual winter break
• Paid parental leave
• Company events, happy hours, and retreats
• Budget for continuing education

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